Customer Support Agent Salaries in Maryland
How Much Does a Customer Support Agent Make in Maryland?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Support Agent in Maryland is $49,985.
While Salary.com is seeing that Customer Support Agent salary in MD can go up to $61,402
or down to $38,979, but most earn between $44,224 and $55,961.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent III
$50,890
Maryland
Per Year
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Similar Job Salaries to Customer Support Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Blink Charging
Customer Support Agent (Bilingual Spanish): Bowie MD HYBRID
|
$54,222/yr
|
RANGE: $49,067 - $59,377
|
|
Apex Systems
Customer Support
|
$97,786/yr
|
RANGE: $86,182 - $109,390
|
|
TekWissen ®
Customer Service Agent
|
$53,014/yr
|
RANGE: $47,754 - $58,275
|
|
Redmer Insurance Group
Customer Service Agent
|
$54,818/yr
|
RANGE: $49,315 - $60,321
|
|
Big Jim’s Bikes
Customer Relations Agent
|
$55,034/yr
|
RANGE: $49,570 - $60,497
|
|
Ampcus, Inc
Customer Service Agent
|
$53,014/yr
|
RANGE: $47,754 - $58,275
|
|
Maryland Speedy Tag & Title II LLC
Customer Service Title Agent
|
$54,818/yr
|
RANGE: $49,315 - $60,321
|
|
Visme
Support Agent (Tier 1)
|
$87,904/yr
|
RANGE: $78,114 - $97,694
|
|
Top Secret Clearance Jobs
IT SPECIALIST (CUSTOMER SUPPORT)
|
$72,389/yr
|
RANGE: $64,845 - $79,932
|
Top 10 Highest Paying Cities For Customer Support Agent Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Support Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Support Agent job salaries in Maryland.
Some cities can pay higher salaries for Customer Support Agent jobs, which can indicate that there is a large demand for Customer Support Agent positions in this city.
The following table shows top 10 cities where the Customer Support Agent salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The Customer Support Agent salary is $53,674 in Silver Spring,
which is higher than the national average. There are 15 cities' Customer Support Agent salary higher than national average in Maryland.
The average salary for a Customer Support Agent in Maryland is $49,985,
but we found that the city with the highest salary for Customer Support Agent jobs is Silver Spring, MD, and it is higher than Bethesda.
Customer Support Agent jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $53,674 | $4,473 | $1,032 | $26 |
| Bethesda | $53,674 | $4,473 | $1,032 | $26 |
| Potomac | $53,640 | $4,470 | $1,032 | $26 |
| Rockville | $53,611 | $4,468 | $1,031 | $26 |
| Bowie | $53,562 | $4,464 | $1,030 | $26 |
| Waldorf | $53,528 | $4,461 | $1,029 | $26 |
| Gaithersburg | $53,528 | $4,461 | $1,029 | $26 |
| Germantown | $52,234 | $4,353 | $1,004 | $25 |
| Frederick | $51,958 | $4,330 | $999 | $25 |
| Baltimore | $49,985 | $4,165 | $961 | $24 |
What Does a Customer Support Agent Do?
Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Support Agent Salaries
What is the average of a Customer Support Agent in Maryland?
The Customer Support Agent salary range is from $44,224 to $55,961, and the average Customer Support Agent salary is $49,985/year in Maryland.
The Customer Support Agent's salary will change in different locations.
Which location pays the highest Customer Support Agent salary in the United States?
The Customer Support Agent salary in San Jose, CA is $61,144
which is the highest in the US.
What kinds of reasons will influence the Customer Support Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.
What is the growth rate of the Customer Support Agent's salary?
If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.
