Customer Support Agent Salaries in Illinois
How Much Does a Customer Support Agent Make in Illinois?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Support Agent in Illinois is $49,413.
While Salary.com is seeing that Customer Support Agent salary in IL can go up to $60,699
or down to $38,533, but most earn between $43,718 and $55,320.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent III
$50,290
Illinois
Per Year
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Similar Job Salaries to Customer Support Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Crane Payment Innovations
Customer Support Agent
|
$50,331/yr
|
RANGE: $45,501 - $55,161
|
|
Reynolds and Reynolds
Agent and Dealer Customer Support
|
$53,276/yr
|
RANGE: $47,987 - $58,565
|
|
First Mid
Customer Support Center Agent I
|
$46,308/yr
|
RANGE: $41,903 - $50,712
|
|
First Mid Bank & Trust
Customer Support Center Agent I
|
$46,308/yr
|
RANGE: $41,903 - $50,712
|
|
CoinFlip
Customer Support Agent (Remote - US)
|
$61,142/yr
|
RANGE: $54,249 - $68,035
|
|
Insurance King
Customer Service/ Support Staff/ Agent
|
$51,727/yr
|
RANGE: $46,592 - $56,862
|
|
Spotter
Customer Support Agent | US Logistics | $230 USD/wk
|
$45,023/yr
|
RANGE: $40,702 - $49,343
|
|
Spotter
Customer Support Agent | US Logistics | $190 USD/wk
|
$45,023/yr
|
RANGE: $40,702 - $49,343
|
|
Visionary Management Consulting
Entry Level Customer Support Agent - ON SITE ONLY - START ASAP
|
$51,784/yr
|
RANGE: $46,825 - $56,743
|
|
Nomad Chronicles
Customer Support
|
$48,973/yr
|
RANGE: $44,111 - $53,834
|
Top 10 Highest Paying Cities For Customer Support Agent Jobs in Illinois
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Support Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Support Agent job salaries in Illinois.
Some cities can pay higher salaries for Customer Support Agent jobs, which can indicate that there is a large demand for Customer Support Agent positions in this city.
The following table shows top 10 cities where the Customer Support Agent salary is higher than other cities in Illinois.
Chicago takes first place in this list, followed by Cicero, Oak Park.
The Customer Support Agent salary is $50,096 in Chicago,
which is higher than the national average. There are 20 cities' Customer Support Agent salary higher than national average in Illinois.
The average salary for a Customer Support Agent in Illinois is $49,413,
but we found that the city with the highest salary for Customer Support Agent jobs is Chicago, IL, and it is higher than Cicero.
Customer Support Agent jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Chicago | $50,096 | $4,175 | $963 | $24 |
| Cicero | $50,096 | $4,175 | $963 | $24 |
| Oak Park | $50,096 | $4,175 | $963 | $24 |
| Evanston | $50,077 | $4,173 | $963 | $24 |
| Skokie | $50,077 | $4,173 | $963 | $24 |
| Oak Lawn | $50,038 | $4,170 | $962 | $24 |
| Des Plaines | $49,960 | $4,163 | $961 | $24 |
| Mount Prospect | $49,922 | $4,160 | $960 | $24 |
| Aurora | $49,708 | $4,142 | $956 | $24 |
| Hoffman Estates | $49,665 | $4,139 | $955 | $24 |
What Does a Customer Support Agent Do?
The Customer Support Agent also performs other duties as delegated by the Customer Support Manager, the Head of Customer Support, Director of Sales, Chief Sales Officer, or the Employer.
Updated September 25, 2021
Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Support Agent Salaries
What is the average of a Customer Support Agent in Illinois?
The Customer Support Agent salary range is from $43,718 to $55,320, and the average Customer Support Agent salary is $49,413/year in Illinois.
The Customer Support Agent's salary will change in different locations.
Which location pays the highest Customer Support Agent salary in the United States?
The Customer Support Agent salary in San Jose, CA is $61,144
which is the highest in the US.
What kinds of reasons will influence the Customer Support Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.
What is the growth rate of the Customer Support Agent's salary?
If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.
