Customer Support Agent Salaries in Rockford, IL
How Much Does a Customer Support Agent Make in Rockford, IL?
Updated May 01, 2025
As of May 01, 2025,
the average annual pay of Customer Support Agent in Rockford, IL is $46,815.
While Salary.com is seeing that Customer Support Agent salary in Rockford, IL can go up to $57,510
or down to $36,509, but most earn between $41,421 and $52,413.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent I
$35,090
Rockford, IL
Per Year
Inbound Customer Support and Service Agent II
$38,790
Rockford, IL
Per Year
Inbound Customer Support and Service Agent III
$47,590
Rockford, IL
Per Year
Inbound Customer Support and Service Agent IV
$53,690
Rockford, IL
Per Year
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Customer Support Agent by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
TurboTax
Online Customer Support Agent
|
$95,989/yr
|
RANGE: $84,833 - $107,144
|
|
beBee Careers
Customer Support Agent
|
$60,065/yr
|
RANGE: $52,133 - $67,998
|
|
Rustman Agency
Customer Support Agent
|
$137,291/yr
|
RANGE: $105,278 - $169,303
|
|
CoinFlip
Customer Support Agent (Remote - US)
|
$65,846/yr
|
RANGE: $56,504 - $75,188
|
|
Braytech Llc
Customer Support Agent in Training - START ASAP - NO REMOTE WORK
|
$61,398/yr
|
RANGE: $53,002 - $69,793
|
|
Ascension Marketing Providers
Customer Support Agent in Training - START TODAY - ON SITE ONLY
|
$58,576/yr
|
RANGE: $50,841 - $66,312
|
|
VISIONARY MANAGEMENT CONSULTING LLC
Entry Level Customer Support Agent - START ASAP - NO REMOTE WORK
|
$87,313/yr
|
RANGE: $74,677 - $99,949
|
What Does a Customer Support Agent Do?
The Customer Support Agent also performs other duties as delegated by the Customer Support Manager, the Head of Customer Support, Director of Sales, Chief Sales Officer, or the Employer.
Updated September 25, 2021
Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Customer Support Agent Salaries
What is the average of a Customer Support Agent in Rockford, IL?
The Customer Support Agent salary range is from $41,421 to $52,413, and the average Customer Support Agent salary is $46,815/year in Rockford, IL.
The Customer Support Agent's salary will change in different locations.
Which location pays the highest Customer Support Agent salary in the United States?
The Customer Support Agent salary in Santa Clara, CA is $61,304
which is the highest in the US.
What kinds of reasons will influence the Customer Support Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.
What is the growth rate of the Customer Support Agent's salary?
If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.
