Customer Support Rep Salaries in Massachusetts
How Much Does a Customer Support Rep Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Support Rep in Massachusetts is $99,493.
While Salary.com is seeing that Customer Support Rep salary in MA can go up to $126,261
or down to $70,340, but most earn between $84,233 and $113,505.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Rep
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Similar Job Salaries to Customer Support Rep by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Planet Professional
Customer Support Ops Rep (631879)
|
$61,727/yr
|
RANGE: $53,915 - $69,539
|
|
RTi
FT CUSTOMER SUPPORT REP - WORK FROM HOME
|
$76,269/yr
|
RANGE: $66,567 - $85,972
|
|
Planet Professional
Customer Service Rep
|
$71,239/yr
|
RANGE: $61,730 - $80,749
|
|
3R Plumbing and Mechanical
Customer Service Rep
|
$63,634/yr
|
RANGE: $55,470 - $71,798
|
|
Massachusetts Employer
Customer Service Rep
|
$56,362/yr
|
RANGE: $49,274 - $63,451
|
|
Mass General Brigham
Customer Service Rep
|
$52,945/yr
|
RANGE: $46,907 - $58,983
|
|
Merakey
Customer Service Rep
|
$57,272/yr
|
RANGE: $50,401 - $64,142
|
|
Wrightingtons Gas Inc.
Customer Service Rep
|
$63,516/yr
|
RANGE: $55,367 - $71,665
|
|
Viking Group
Customer Service Rep
|
$57,570/yr
|
RANGE: $50,329 - $64,810
|
|
Randstad
Pharmaceutical Customer Service Rep
|
$67,312/yr
|
RANGE: $58,372 - $76,252
|
Top 10 Highest Paying Cities For Customer Support Rep Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Support Rep can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Support Rep job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Support Rep jobs, which can indicate that there is a large demand for Customer Support Rep positions in this city.
The following table shows top 10 cities where the Customer Support Rep salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Support Rep salary is $101,962 in Boston,
which is higher than the national average. There are 36 cities' Customer Support Rep salary higher than national average in Massachusetts.
The average salary for a Customer Support Rep in Massachusetts is $99,493,
but we found that the city with the highest salary for Customer Support Rep jobs is Boston, MA, and it is higher than Cambridge.
Customer Support Rep jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $101,962 | $8,497 | $1,961 | $49 |
| Cambridge | $101,962 | $8,497 | $1,961 | $49 |
| Waltham | $101,962 | $8,497 | $1,961 | $49 |
| Newton | $101,962 | $8,497 | $1,961 | $49 |
| Arlington | $101,962 | $8,497 | $1,961 | $49 |
| Brookline | $101,962 | $8,497 | $1,961 | $49 |
| Lynn | $101,962 | $8,497 | $1,961 | $49 |
| Malden | $101,962 | $8,497 | $1,961 | $49 |
| Medford | $101,962 | $8,497 | $1,961 | $49 |
| Quincy | $101,962 | $8,497 | $1,961 | $49 |
What Does a Customer Support Rep Do?
Be the first to add Customer Support Rep responsibilities.
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Explore JobArchitectFrequently Asked Questions About a Customer Support Rep Salaries
What is the average of a Customer Support Rep in Massachusetts?
The Customer Support Rep salary range is from $84,233 to $113,505, and the average Customer Support Rep salary is $99,493/year in Massachusetts.
The Customer Support Rep's salary will change in different locations.
Which location pays the highest Customer Support Rep salary in the United States?
The Customer Support Rep salary in San Jose, CA is $115,309
which is the highest in the US.
What kinds of reasons will influence the Customer Support Rep's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Support Rep.
What is the growth rate of the Customer Support Rep's salary?
If you are thinking of becoming a Customer Support Rep or planning the next step in your career, find the detailed salary report of a Customer Support Rep.
