Deskside Support Salary in Greensboro, NC

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How much does a Deskside Support make in Greensboro, NC? (2025)

As of August 01, 2025, Deskside Supports in Greensboro, NC earn an average annual salary of $67,137 with an hourly rate of $32. Salary ranges from $52,983 (10th percentile) to $81,425 (90th percentile), with the majority earning between $59,729 (25th percentile) and $74,616 (75th percentile). Compensation varies based on experience, skills, company size, and local market factors - all explored below.

View as table View as graph 25% $59,729 10% $52,983 90% $81,425 75% $74,616 $67,137 50%(Median) Didn’t find job title? Click

Deskside Support Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $74,616 $6,218 $1,435 $36
Average $67,137 $5,595 $1,291 $32
25th Percentile $59,729 $4,977 $1,149 $29
500+ Deskside Support job openings Go >
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How much does a Deskside Support make by hour, week, month, and year?

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Last Updated on August 01, 2025

How does experience level affect a Deskside Support's Salary?

An entry-level Deskside Support with under 1 year experience makes about $67,137. With less than 2 years of experience, a mid-level Deskside Support makes around $67,892. After 2-4 years, the Deskside Support pay rises to about $69,693. Those senior Deskside Support with 5-8 years of experience earn roughly $70,053, and those Deskside Support having 8 years or more experience are expected to earn about $70,293 on average.

Levels Salary
Entry Level Deskside Support $67,137
Intermediate Level Deskside Support $67,892
Senior Level Deskside Support $69,693
Specialist Level Deskside Support $70,053
Expert Level Deskside Support $70,293
$67,137 0 yr
$67,892 < 2 yrs
$69,693 2-4 yrs
$70,053 5-8 yrs
$70,293 > 8 yrs
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Best-Paid Skills and Qualifications for Deskside Support

What skills does a Deskside Support need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Active Directory: Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.
  3. Service Desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
See More Skills
Skills Demand Percentage
Troubleshooting 11.37%
Active Directory 3.53%
Service Desk 1.49%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Deskside Support higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Innovation, you can get a 12% salary raise. If you are good at Consulting, your salary will increase by 10%. If you are expert in Leadership, your salary will rise by 10%.
Skill Salary Salary % Increase
Innovation
$75,194
12%
Consulting
$73,851
10%
Leadership
$73,851
10%
Commitment
$72,508
8%
Integrity
$72,508
8%
Initiative
$71,837
7%

Job openings of Deskside Support

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Cost of Living In Greensboro, NC

Cost of Living in Greensboro, NC is
-5.2% Lower
than the National Average

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