How Much Does an Escalation Manager Make in New Bedford, MA?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Escalation Manager in New Bedford, MA is $108,171. While Salary.com is seeing that Escalation Manager salary in New Bedford, MA can go up to $135,274 or down to $81,550, but most earn between $94,237 and $122,358. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $94,237 10% $81,550 90% $135,274 75% $122,358 $108,171 50%(Median)
Related Job Titles to Escalation Manager
Manager Escalation Support
$110,278
New Bedford, MA
Per Year
Customer Service Escalation Manager
$108,700
New Bedford, MA
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Customer Service Escalation Specialist
$59,500
New Bedford, MA
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Escalation Engineer
$119,335
New Bedford, MA
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Similar Job Salaries to Escalation Manager by Company

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Company average base salary in (usd) range
Talent Mingle
Escalation Engineer
$124,247/yr
$107,554
$140,940
RANGE: $107,554 - $140,940
Cleo
Escalation Manager
$121,830/yr
$107,540
$136,120
RANGE: $107,540 - $136,120
VirtualVocations
Escalation Manager
$137,974/yr
$122,672
$153,275
RANGE: $122,672 - $153,275
CYBERMAXX LLC
Escalation Manager
$110,246/yr
$98,128
$122,364
RANGE: $98,128 - $122,364
Cloudflare Inc
Escalation Engineering Manager
$207,191/yr
$182,222
$232,160
RANGE: $182,222 - $232,160
Tek Experts
Customer service & Escalation manager
$92,778/yr
$77,365
$108,190
RANGE: $77,365 - $108,190
Forcepoint LLC
Senior Escalation Manager
$158,562/yr
$131,642
$185,482
RANGE: $131,642 - $185,482
CoreLogic
Escalation
$62,408/yr
$53,184
$71,632
RANGE: $53,184 - $71,632

What Does an Escalation Manager Do?

The Escalation Manager is responsible for maintaining communications with support organizations, assignment, prioritization, scheduling and tracking of issues for their product.  The Escalation Manager receives work direction directly from an engineering manager or higher.
Updated December 12, 2021
MongoDB is seeking an Escalation Manager for the Technical Services organization to play a critical role and work internally with our Engineering, Services, Sales, and Product Management teams, as well as externally with customers and partners.
Updated December 09, 2021
The roles and responsibilities of an escalation manager give a thorough knowledge about the job profile and skills required for carrying out the task accordingly.
Updated November 26, 2021
Some companies employ professional escalation managers, who are specifically tasked with managing escalation procedures and improving customer satisfaction through great customer service.
Updated November 17, 2021
An escalation manager will ensure that problems are always addressed by agents at the correct authorisation level, by helping to direct different issues to the teams with the right skills for the job.
Updated November 01, 2021

Frequently Asked Questions About an Escalation Manager Salaries

What is the average of an Escalation Manager in New Bedford, MA?

The Escalation Manager salary range is from $94,237 to $122,358, and the average Escalation Manager salary is $108,171/year in New Bedford, MA. The Escalation Manager's salary will change in different locations.

Which location pays the highest Escalation Manager salary in the United States?

The Escalation Manager salary in San Jose, CA is $128,191 which is the highest in the US.

What kinds of reasons will influence the Escalation Manager's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Escalation Manager.

What is the growth rate of the Escalation Manager's salary?

If you are thinking of becoming an Escalation Manager or planning the next step in your career, find the detailed salary report of an Escalation Manager.