How Much Does an Escalation Specialist Make in Boston, MA?

Updated May 01, 2025
As of May 01, 2025, the average annual pay of Escalation Specialist in Boston, MA is $42,051. While Salary.com is seeing that Escalation Specialist salary in Boston, MA can go up to $52,900 or down to $32,759, but most earn between $37,188 and $47,730. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Escalation Specialist
Customer Service Escalation Specialist
$59,700
Boston, MA
Per Year
Escalation Engineer
$126,327
Boston, MA
Per Year
Escalation Manager
$114,414
Boston, MA
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Escalation Support Engineer
$115,651
Boston, MA
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Similar Job Salaries to Escalation Specialist by Company

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Company average base salary in (usd) range
Talent Mingle
Escalation Engineer
$123,325/yr
$106,755
$139,895
RANGE: $106,755 - $139,895
American Residential Warranty
Escalation Specialist
$105,176/yr
$92,748
$117,605
RANGE: $92,748 - $117,605
Nasuni
Director, Sustaining and Escalation Engineering
$196,713/yr
$173,868
$219,559
RANGE: $173,868 - $219,559
Beach City Sports
Support Specialist / Escalation Representative
$98,829/yr
$86,191
$111,467
RANGE: $86,191 - $111,467
Waters Corporation
Level 3 Escalation Specialist
$71,240/yr
$63,415
$79,064
RANGE: $63,415 - $79,064
Lennar Mortgage
Processing Escalation Specialist
$62,701/yr
$53,848
$71,554
RANGE: $53,848 - $71,554
OneMain Holdings, Inc.
Call Escalation Specialist
$64,042/yr
$56,745
$71,339
RANGE: $56,745 - $71,339
Lennar Mortgage
Closing Escalation Specialist
$58,277/yr
$51,536
$65,019
RANGE: $51,536 - $65,019
Cetera Financial Group
Service Escalation Specialist
$64,182/yr
$53,238
$75,126
RANGE: $53,238 - $75,126
Percepta
IVT Research Escalation Specialist
$56,650/yr
$47,065
$66,235
RANGE: $47,065 - $66,235

Open Escalation Specialist Jobs in Boston, MA

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What Does an Escalation Specialist Do?

Senior Support Escalation Specialist - Opportunity for Working Remotely Palo Alto, CA salaries in Palo Alto, CA.
Updated October 12, 2021
Advanced from Customer Service Representative to Escalations Specialist, to Team Lead within one year.
Updated November 26, 2021
Technical Support Specialists review escalations from the Tier 1 support team, leveraging advanced troubleshooting skills and deep product knowledge to resolve member issues as quickly as possible.
Updated November 16, 2021
Qualified escalation specialist with 6 years in fast-paced customer service and call center environments.
Updated October 09, 2021
Started as a Collections representative and was quickly promoted to escalations specialist and placed on a special project to control repeat callers and resolve their difficult issues.
Updated October 06, 2021

Frequently Asked Questions About an Escalation Specialist Salaries

What is the average of an Escalation Specialist in Boston, MA?

The Escalation Specialist salary range is from $37,188 to $47,730, and the average Escalation Specialist salary is $42,051/year in Boston, MA. The Escalation Specialist's salary will change in different locations.

Which location pays the highest Escalation Specialist salary in the United States?

The Escalation Specialist salary in Santa Clara, CA is $47,556 which is the highest in the US.

What kinds of reasons will influence the Escalation Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Escalation Specialist.

What is the growth rate of the Escalation Specialist's salary?

If you are thinking of becoming an Escalation Specialist or planning the next step in your career, find the detailed salary report of an Escalation Specialist.