Help Desk Operator Salaries in Massachusetts
How Much Does a Help Desk Operator Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Help Desk Operator in Massachusetts is $64,257.
While Salary.com is seeing that Help Desk Operator salary in MA can go up to $77,499
or down to $51,519, but most earn between $57,590 and $71,188.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Operator
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Similar Job Salaries to Help Desk Operator by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
MapleCraft Engineers
IT Help Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Personnel Resources
Help Desk Specialist
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Acara Solutions
Help Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Robert Half
Help Desk Analyst II
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
American Pest Solutions
Help Desk Specialist
|
$50,557/yr
|
RANGE: $45,590 - $55,523
|
|
Qodoro
Help Desk Specialist 2
|
$71,063/yr
|
RANGE: $63,221 - $78,905
|
|
Agero, Inc.
Help Desk Technician
|
$66,580/yr
|
RANGE: $59,524 - $73,636
|
|
Alexander Technology Group
Help Desk III
|
$75,834/yr
|
RANGE: $67,244 - $84,423
|
|
Visium Resources, Inc.
Help Desk Analyst II
|
$66,580/yr
|
RANGE: $59,524 - $73,636
|
|
KECHES LAW GROUP PC
Junior Help Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
Top 10 Highest Paying Cities For Help Desk Operator Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Help Desk Operator can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Help Desk Operator job salaries in Massachusetts.
Some cities can pay higher salaries for Help Desk Operator jobs, which can indicate that there is a large demand for Help Desk Operator positions in this city.
The following table shows top 10 cities where the Help Desk Operator salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Help Desk Operator salary is $65,852 in Boston,
which is higher than the national average. There are 36 cities' Help Desk Operator salary higher than national average in Massachusetts.
The average salary for a Help Desk Operator in Massachusetts is $64,257,
but we found that the city with the highest salary for Help Desk Operator jobs is Boston, MA, and it is higher than Cambridge.
Help Desk Operator jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $65,852 | $5,488 | $1,266 | $32 |
| Cambridge | $65,852 | $5,488 | $1,266 | $32 |
| Waltham | $65,852 | $5,488 | $1,266 | $32 |
| Newton | $65,852 | $5,488 | $1,266 | $32 |
| Arlington | $65,852 | $5,488 | $1,266 | $32 |
| Brookline | $65,852 | $5,488 | $1,266 | $32 |
| Lynn | $65,852 | $5,488 | $1,266 | $32 |
| Malden | $65,852 | $5,488 | $1,266 | $32 |
| Medford | $65,852 | $5,488 | $1,266 | $32 |
| Quincy | $65,852 | $5,488 | $1,266 | $32 |
What Does a Help Desk Operator Do?
Although live chat is probably more regularly regarded as a sales channel, using this feature for IT help desk provision can speed up the problem resolution process.
Updated December 19, 2021
The companion RMM functions of Atera will reduce the costs of providing a Help Desk because the automated monitoring of client devices means that you can head off software or equipment failure before it happens.
Updated December 19, 2021
SolarWinds Web Help Desk Free Edition (FREE TOOL) The SolarWinds Web Help Desk also gives you your best free help desk software option in the form of a free version.
Updated December 17, 2021
A help desk operator is an individual who is assigned the duty of helping people figure out issues related to computers, technology and various other systems.
Updated December 14, 2021
Ferry Kuhlman, who can only manage devices within the Help Desk Operator role which are part of the Azure AD group AAD_Intune_DeviceTestGroup1, which only contains DESKTOP-0T962JG and devices, content and configuration tagged with TestGroup1.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Operator Salaries
What is the average of a Help Desk Operator in Massachusetts?
The Help Desk Operator salary range is from $57,590 to $71,188, and the average Help Desk Operator salary is $64,257/year in Massachusetts.
The Help Desk Operator's salary will change in different locations.
Which location pays the highest Help Desk Operator salary in the United States?
The Help Desk Operator salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Help Desk Operator's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Operator.
What is the growth rate of the Help Desk Operator's salary?
If you are thinking of becoming a Help Desk Operator or planning the next step in your career, find the detailed salary report of a Help Desk Operator.
