It Help Desk Analyst Salaries in Chicago, IL
How Much Does an It Help Desk Analyst Make in Chicago, IL?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of It Help Desk Analyst in Chicago, IL is $61,795.
While Salary.com is seeing that It Help Desk Analyst salary in Chicago, IL can go up to $74,526
or down to $49,546, but most earn between $55,383 and $68,459.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Analyst
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Similar Job Salaries to It Help Desk Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
KYYBA
IT Help Desk Analyst
|
$68,636/yr
|
RANGE: $61,061 - $76,210
|
|
LaSalle Network
IT Help Desk Supervisor
|
$92,345/yr
|
RANGE: $81,851 - $102,840
|
|
Syntricate Technologies Inc.
Help Desk Analyst
|
$71,927/yr
|
RANGE: $63,989 - $79,865
|
|
Data-Trax
Help Desk Analyst
|
$75,901/yr
|
RANGE: $67,889 - $83,914
|
|
Radiant System, Inc
Help Desk Analyst
|
$71,927/yr
|
RANGE: $63,989 - $79,865
|
|
The University of Chicago
Help Desk Analyst
|
$68,092/yr
|
RANGE: $61,238 - $74,947
|
|
ReqCareer Solutions
Help Desk Analyst
|
$71,927/yr
|
RANGE: $63,989 - $79,865
|
|
Sentinel Offender Services
Help Desk/IT Systems Administrator
|
$76,832/yr
|
RANGE: $68,637 - $85,027
|
|
O'Fallon Township High School District 203
Computer Help Desk IT Technician
|
$66,922/yr
|
RANGE: $59,536 - $74,307
|
|
NerdsToGo of Chicago Downtown, IL
IT Services Help Desk Technician
|
$73,304/yr
|
RANGE: $64,966 - $81,642
|
What Does an It Help Desk Analyst Do?
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Help desk analysts keep logs of these types of issues and must understand at what point more experienced help is needed to handle a specific computer issue.
Updated October 27, 2021
These help desk analysts generally decide whether or not to generate a trouble or work order ticket, or escalate the issue to the next level.
Updated October 25, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
Help desk analysts working for software publishers and in banking tend to make the highest mean annual wages in this field.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Analyst Salaries
What is the average of an It Help Desk Analyst in Chicago, IL?
The It Help Desk Analyst salary range is from $55,383 to $68,459, and the average It Help Desk Analyst salary is $61,795/year in Chicago, IL.
The It Help Desk Analyst's salary will change in different locations.
Which location pays the highest It Help Desk Analyst salary in the United States?
The It Help Desk Analyst salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.
What is the growth rate of the It Help Desk Analyst's salary?
If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.
