It Help Desk Analyst Salaries in Springfield, MA
How Much Does an It Help Desk Analyst Make in Springfield, MA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Help Desk Analyst in Springfield, MA is $61,193.
While Salary.com is seeing that It Help Desk Analyst salary in Springfield, MA can go up to $73,803
or down to $49,062, but most earn between $54,843 and $67,793.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Analyst
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Similar Job Salaries to It Help Desk Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
MapleCraft Engineers
IT Help Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Jones Street
IT Help Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Robert Half
Help Desk Analyst II
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Robert Half
Help Desk Analyst I
|
$75,055/yr
|
RANGE: $66,914 - $83,197
|
|
NavitsPartners
Help Desk Analyst - HDA25-21533
|
$74,622/yr
|
RANGE: $66,387 - $82,857
|
|
Akkodis
Help Desk Analyst
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
Inficare
Help Desk Analyst
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
What Does an It Help Desk Analyst Do?
They might create manuals to help address specific problems that can be distributed to other analysts to help resolve particular problems in a more timely and effective manner.
Updated December 01, 2021
Help desk analysts who deal with especially time-sensitive issues will spend a larger share of their day on ticket maintenance and following up on reminders to make sure their tickets are on track for a speedy resolution.
Updated November 19, 2021
The need for help desk analysts in IT consulting firms and an increase in cloud computing are believed to be the main factors in this projected growth rate.
Updated September 27, 2021
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Analyst Salaries
What is the average of an It Help Desk Analyst in Springfield, MA?
The It Help Desk Analyst salary range is from $54,843 to $67,793, and the average It Help Desk Analyst salary is $61,193/year in Springfield, MA.
The It Help Desk Analyst's salary will change in different locations.
Which location pays the highest It Help Desk Analyst salary in the United States?
The It Help Desk Analyst salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.
What is the growth rate of the It Help Desk Analyst's salary?
If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.
