It Service Desk Agent Salaries in Cleveland, OH
How Much Does an It Service Desk Agent Make in Cleveland, OH?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in Cleveland, OH is $57,503.
While Salary.com is seeing that It Service Desk Agent salary in Cleveland, OH can go up to $69,352
or down to $46,103, but most earn between $51,536 and $63,705.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Russell Tobin
IT Service Desk Specialist
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
Gen X Consumer Solutions LLC
Service Desk Agent
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
Compunnel Inc.
Service Desk Agent
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
ProTeam Solutions Inc.
IT Service Desk Technician (Remote)
|
$60,107/yr
|
RANGE: $53,307 - $66,907
|
|
Holiday Inn Express - Sheraton - DoubleTree
Guest Service Agent - Front Desk
|
$37,964/yr
|
RANGE: $33,897 - $42,032
|
|
DoublTree by Hilton Akron/Fairlawn - Sheraton -...
Guest Service Agent - Front Desk
|
$38,233/yr
|
RANGE: $34,137 - $42,330
|
|
Nordic Global
IT Service Desk Agent
|
$67,552/yr
|
RANGE: $60,097 - $75,007
|
|
Augustine Consulting
MSP/IT Service Desk Support Technician
|
$66,627/yr
|
RANGE: $59,274 - $73,980
|
|
Schulte Companies
Guest Service Agent/Front Desk Associate
|
$38,847/yr
|
RANGE: $34,685 - $43,010
|
|
Schulte Hospitality Group
Guest Service Agent/Front Desk Associate
|
$38,847/yr
|
RANGE: $34,685 - $43,010
|
What Does an It Service Desk Agent Do?
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
Thus, you really need a positive outlook if you’re going to thrive on the IT service desk – to see issues as a challenge to resolve, rather than a frustration to deal with.
Updated December 19, 2021
Defines service channels, service levels, standards and the monitoring process for customer service or service desk staff.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Cleveland, OH?
The It Service Desk Agent salary range is from $51,536 to $63,705, and the average It Service Desk Agent salary is $57,503/year in Cleveland, OH.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
