Service Desk Agent Salaries in Cleveland, OH
How Much Does a Service Desk Agent Make in Cleveland, OH?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Desk Agent in Cleveland, OH is $57,848.
While Salary.com is seeing that Service Desk Agent salary in Cleveland, OH can go up to $69,766
or down to $46,382, but most earn between $51,846 and $64,086.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$31,995
Cleveland, OH
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Hired by Matrix, Inc
Service Desk Agent
|
$67,333/yr
|
RANGE: $59,902 - $74,764
|
|
Hired by Matrix
Service Desk Chat Agent
|
$67,333/yr
|
RANGE: $59,902 - $74,764
|
|
YOH Services LLC
Senior Service Desk Agent
|
$67,059/yr
|
RANGE: $59,658 - $74,459
|
|
Comfort Inn Marion
Guest Service Agent/Front Desk
|
$39,177/yr
|
RANGE: $34,979 - $43,374
|
|
Schulte Companies
Guest Service Agent/Front Desk Associate
|
$38,936/yr
|
RANGE: $34,764 - $43,108
|
|
Schulte Hospitality Group
Guest Service Agent/Front Desk Associate
|
$38,936/yr
|
RANGE: $34,764 - $43,108
|
|
Comfort Suites Dayton-Wright Patterson
Front Desk Agent
|
$38,936/yr
|
RANGE: $34,764 - $43,108
|
|
Courtyard by Marriott Cleveland Westgate
Hotel Front Desk Agent
|
$39,137/yr
|
RANGE: $34,943 - $43,330
|
|
AccorHotel
Overnight Front Desk Agent
|
$42,416/yr
|
RANGE: $37,409 - $47,423
|
|
21c Museum Hotels
Overnight Front Desk Agent
|
$42,416/yr
|
RANGE: $37,409 - $47,423
|
What Does a Service Desk Agent Do?
Check out some of the most important soft skills that you’ll need to be a successful IT service desk agent – detailed in the next section – to see if it’s going to be the job for you.
Updated December 02, 2021
Microsoft Teams Integration We added our first phase of the integration between SolarWinds Service Desk and Microsoft Teams.
Updated October 31, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in Cleveland, OH?
The Service Desk Agent salary range is from $51,846 to $64,086, and the average Service Desk Agent salary is $57,848/year in Cleveland, OH.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
