It Service Desk Agent Salaries in Rochester, NY
How Much Does an It Service Desk Agent Make in Rochester, NY?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in Rochester, NY is $57,916.
While Salary.com is seeing that It Service Desk Agent salary in Rochester, NY can go up to $69,851
or down to $46,435, but most earn between $51,906 and $64,163.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
e.l.f. Beauty
Intern, IT Service Desk
|
$84,851/yr
|
RANGE: $76,314 - $93,388
|
|
Lensa
Analyst - IT Service Desk
|
$94,511/yr
|
RANGE: $84,201 - $104,821
|
|
CGS
Service Desk Agent
|
$58,354/yr
|
RANGE: $52,170 - $64,538
|
|
Compunnel
Service Desk Agent
|
$65,742/yr
|
RANGE: $58,487 - $72,997
|
|
U.S. Urology Partners
IT Service Desk Support Hybrid
|
$82,275/yr
|
RANGE: $73,401 - $91,150
|
|
Premier Home Health Care Services, Inc
IT Sr. Service Desk Analyst
|
$89,402/yr
|
RANGE: $80,038 - $98,767
|
|
Nordic Global
IT Service Desk Agent
|
$67,552/yr
|
RANGE: $60,097 - $75,007
|
|
NavitsPartners
Service Desk Analyst - Medical IT Systems - NYCADMINS
|
$81,595/yr
|
RANGE: $73,122 - $90,067
|
|
Marriott International
Guest Service Representative (Front Desk Agent)
|
$46,891/yr
|
RANGE: $41,619 - $52,164
|
What Does an It Service Desk Agent Do?
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
– help desk agents are always on the phone with customers, so they should be excellent communicators, both verbally and in writing.
Updated November 20, 2021
(e-CF) defines “Service Support” as one of its 40 ICT Professional Role Profiles in the Service and Operation Family, whose purpose is to provide remote or onsite diagnosis or guidance to internal or external clients with technical issues.
Updated October 30, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Rochester, NY?
The It Service Desk Agent salary range is from $51,906 to $64,163, and the average It Service Desk Agent salary is $57,916/year in Rochester, NY.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
