Service Representative Salaries in Massachusetts
How Much Does a Service Representative Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Representative in Massachusetts is $38,909.
While Salary.com is seeing that Service Representative salary in MA can go up to $52,903
or down to $31,847, but most earn between $35,212 and $46,234.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Representative
Annuities Customer Service Representative
$61,406
Massachusetts
Per Year
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Service Representative by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Thompson Safety, LLC
Service Representative
|
$70,396/yr
|
RANGE: $62,540 - $78,252
|
|
Metro Ford
BDC Representative – Sales and Service
|
$103,154/yr
|
RANGE: $92,170 - $114,138
|
|
Garment Machinery Company, Inc.
Customer Service Representative
|
$59,294/yr
|
RANGE: $53,342 - $65,247
|
|
Boston Water and Sewer Commission
Financial Service Representative
|
$63,943/yr
|
RANGE: $57,971 - $69,915
|
|
Team Elite LLC
Customer Service Representative
|
$52,813/yr
|
RANGE: $47,792 - $57,834
|
|
St. Cyr Pool & Spa
Customer Service Representative
|
$50,872/yr
|
RANGE: $45,976 - $55,767
|
|
Element Materials Technology
Customer Service Representative
|
$61,026/yr
|
RANGE: $54,797 - $67,256
|
|
Taunton Federal Credit Union
Member Service Representative
|
$60,394/yr
|
RANGE: $54,006 - $66,783
|
|
KROHNE
Customer Service Representative
|
$56,188/yr
|
RANGE: $50,427 - $61,949
|
Top 10 Highest Paying Cities For Service Representative Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Representative can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Representative job salaries in Massachusetts.
Some cities can pay higher salaries for Service Representative jobs, which can indicate that there is a large demand for Service Representative positions in this city.
The following table shows top 10 cities where the Service Representative salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Service Representative salary is $39,874 in Boston,
which is higher than the national average. There are 36 cities' Service Representative salary higher than national average in Massachusetts.
The average salary for a Service Representative in Massachusetts is $38,909,
but we found that the city with the highest salary for Service Representative jobs is Boston, MA, and it is higher than Cambridge.
Service Representative jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $39,874 | $3,323 | $767 | $19 |
| Cambridge | $39,874 | $3,323 | $767 | $19 |
| Waltham | $39,874 | $3,323 | $767 | $19 |
| Newton | $39,874 | $3,323 | $767 | $19 |
| Arlington | $39,874 | $3,323 | $767 | $19 |
| Brookline | $39,874 | $3,323 | $767 | $19 |
| Lynn | $39,874 | $3,323 | $767 | $19 |
| Malden | $39,874 | $3,323 | $767 | $19 |
| Medford | $39,874 | $3,323 | $767 | $19 |
| Quincy | $39,874 | $3,323 | $767 | $19 |
What Does a Service Representative Do?
To excel at providing thorough and enthusiastic customer service, customer service representatives must possess a talent for nurturing strong customer relationships.
Updated November 09, 2021
Despite limited employment growth, about 361,700 openings for customer service representatives are projected each year, on average, over the decade.
Updated November 02, 2021
Engaging Senior Customer Service Representative with 15+ years of experience in fast-paced call center environment.
Updated October 09, 2021
Customer service representatives need strong listening and speaking skills to clearly and accurately respond to customer inquiries and concerns.
Updated December 22, 2021
Many customer service representatives work in call centers, although those in health care settings will work in hospitals and clinics.
Updated December 20, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Service Representative Salaries
What is the average of a Service Representative in Massachusetts?
The Service Representative salary range is from $35,212 to $46,234, and the average Service Representative salary is $38,909/year in Massachusetts.
The Service Representative's salary will change in different locations.
Which location pays the highest Service Representative salary in the United States?
The Service Representative salary in San Jose, CA is $45,094
which is the highest in the US.
What kinds of reasons will influence the Service Representative's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Representative.
What is the growth rate of the Service Representative's salary?
If you are thinking of becoming a Service Representative or planning the next step in your career, find the detailed salary report of a Service Representative.
