Tier 2 Desktop Support Salaries in Boston, MA
How Much Does a Tier 2 Desktop Support Make in Boston, MA?
Updated January 01, 2025
As of January 01, 2025,
the average annual pay of Tier 2 Desktop Support in Boston, MA is $78,582.
While Salary.com is seeing that Tier 2 Desktop Support salary in Boston, MA can go up to $91,243
or down to $66,935, but most earn between $72,486 and $85,209.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Technical Customer Support Representative - Tier 2
$55,000
Boston, MA
Per Year
Technical Customer Support Representative - Tier 3
$66,700
Boston, MA
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Sira Consulting Inc
Desktop Support
|
$81,774/yr
|
RANGE: $72,265 - $91,283
|
|
Wipro
Desktop Support
|
$82,958/yr
|
RANGE: $73,312 - $92,604
|
|
Year Up United Careers
Desktop support
|
$82,958/yr
|
RANGE: $73,312 - $92,604
|
|
ClifyX
Desktop Support
|
$82,958/yr
|
RANGE: $73,312 - $92,604
|
|
Open Systems Inc.
Desktop Support Technician
|
$83,294/yr
|
RANGE: $73,550 - $93,037
|
|
Forhyre
Onsite Desktop Support Engineer
|
$82,342/yr
|
RANGE: $72,752 - $91,933
|
|
Museum of Fine Arts
Desktop Support Technician
|
$85,175/yr
|
RANGE: $75,196 - $95,155
|
|
Motion Recruitment
Desktop Support Technician
|
$64,544/yr
|
RANGE: $57,546 - $71,541
|
|
Iron Systems, Inc
Level 1 Desktop Support
|
$64,208/yr
|
RANGE: $57,308 - $71,108
|
|
SISL Global
Desktop Support Specialist
|
$82,958/yr
|
RANGE: $73,312 - $92,604
|
What Does a Tier 2 Desktop Support Do?
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in Boston, MA?
The Tier 2 Desktop Support salary range is from $72,486 to $85,209, and the average Tier 2 Desktop Support salary is $78,582/year in Boston, MA.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $87,976
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
