Tier 2 Desktop Support Salaries in Massachusetts
How Much Does a Tier 2 Desktop Support Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Tier 2 Desktop Support in Massachusetts is $76,718.
While Salary.com is seeing that Tier 2 Desktop Support salary in MA can go up to $89,076
or down to $65,347, but most earn between $70,766 and $83,186.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Technical Customer Support Representative - Tier 2
$54,000
Massachusetts
Per Year
Technical Customer Support Representative - Tier 3
$61,500
Massachusetts
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Insight Global
Tier 3 Desktop Support Specialist
|
$104,162/yr
|
RANGE: $95,354 - $112,971
|
|
Tekfortune Inc
Desktop Support
|
$75,102/yr
|
RANGE: $66,814 - $83,390
|
|
US Tech Solutions
Desktop Support
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
VDart Inc
Desktop support
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
ComputerAid, Inc
Desktop Support
|
$74,604/yr
|
RANGE: $66,118 - $83,089
|
|
Diverse Lynx
Desktop Support
|
$66,580/yr
|
RANGE: $59,524 - $73,636
|
|
eTeam
Desktop Support
|
$73,792/yr
|
RANGE: $65,648 - $81,936
|
|
BCforward
Desktop Support
|
$58,290/yr
|
RANGE: $52,188 - $64,391
|
|
SAIC
Tier II Desktop Support
|
$80,286/yr
|
RANGE: $71,605 - $88,967
|
Top 10 Highest Paying Cities For Tier 2 Desktop Support Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Tier 2 Desktop Support can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Tier 2 Desktop Support job salaries in Massachusetts.
Some cities can pay higher salaries for Tier 2 Desktop Support jobs, which can indicate that there is a large demand for Tier 2 Desktop Support positions in this city.
The following table shows top 10 cities where the Tier 2 Desktop Support salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Tier 2 Desktop Support salary is $78,621 in Boston,
which is higher than the national average. There are 36 cities' Tier 2 Desktop Support salary higher than national average in Massachusetts.
The average salary for a Tier 2 Desktop Support in Massachusetts is $76,718,
but we found that the city with the highest salary for Tier 2 Desktop Support jobs is Boston, MA, and it is higher than Cambridge.
Tier 2 Desktop Support jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $78,621 | $6,552 | $1,512 | $38 |
| Cambridge | $78,621 | $6,552 | $1,512 | $38 |
| Waltham | $78,621 | $6,552 | $1,512 | $38 |
| Newton | $78,621 | $6,552 | $1,512 | $38 |
| Arlington | $78,621 | $6,552 | $1,512 | $38 |
| Brookline | $78,621 | $6,552 | $1,512 | $38 |
| Lynn | $78,621 | $6,552 | $1,512 | $38 |
| Malden | $78,621 | $6,552 | $1,512 | $38 |
| Medford | $78,621 | $6,552 | $1,512 | $38 |
| Quincy | $78,621 | $6,552 | $1,512 | $38 |
What Does a Tier 2 Desktop Support Do?
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in Massachusetts?
The Tier 2 Desktop Support salary range is from $70,766 to $83,186, and the average Tier 2 Desktop Support salary is $76,718/year in Massachusetts.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $88,913
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
