Help Desk Coordinator Salary in North Carolina

Job Description Job Description Are you interested in using your IT Support skills to give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community? We invite you to apply for the full-time position of Information Technology (IT) Help Desk Supervisor in Livonia, MI. This onsite position provides the opportunity to work with Franciscan sisters and employees from various locations across North America. We offer GREAT BENEFITS (affordable excellent health insurance), a competitive retirement program with matching, up to $1000 employee referral bonuses, annual pay increases, up to 24 days of paid time off (PTO) per year, PTO payout every year, tuition discount at Felician-affiliated universities, comprehensive benefits package, and more)! General Summary: The IT Help Desk Supervisor is responsible for supervising and managing the help desk team, ensuring timely and effective resolution of technical issues across the province. This position is

Paul Mitchell The School Louisville is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and a

Position: Help Desk Supervisor/Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: AITHERAS LLC , working at the Office of the Pardon Attorney, Department of Justice Start Date: Upon completion of Security Clearance, through May 31, 2024, with potential for extension Schedule: 40 hours/week, Monday-Friday, 7:00 AM 6:00 PM window Responsibilities: + Provide on-site technical support and updates to a public-facing website. + Quickly learn and manage new data management systems. + Create, modify, and execute various reports (daily, weekly, monthly, quarterly). + Offer technical assistance to both new and current users of internal database systems. + Conduct testing and updates following database upgrades or fixes. + Support office staff with technical issues, including routine maintenance and troubleshooting of technical equipment. + Uphold cybersecurity, data protection, and privacy principles. Basic Qualification

Encore Technologies is seeking a Service Desk Supervisor The role involves planning, organizing, and directing the Service Desk-related activities and personnel, ensuring high availability and support for all IT-related services. · Onsite in Cincinnati OH · The work schedule is Monday-Friday 9:00 am- 6:00 pm Responsibilities: · Oversee all IT service-related efforts of a team of 3 – 5 including desktop, laptop, related hardware and software, procurement, and mobile devices. · Perform annual employee appraisals and coaching as needed. · Establish, refine, and implement industry best practices for Service Desk operations. · Manage the support for all end-user IT-related hardware and applications. · Review incidents to ensure proper escalation procedures are being followed. · Keeps the leadership team informed and recommends resolutions. ·Coordinates with appropriate managers and departments throughout the organization to ensure services provided are as transparent as possible and meet th

Smart Source is looking for a Help Desk Supervisor for the following opportunity. Location: Dayton, OH Salary: 100K Employment Type: Direct Hire Hours: M-F (7:30am-4:00pm) Job Duties: Daily Incidents and Request Case queues, assigning cases as needed, oversee case progress and completion within prescribed service level agreements (SLAs) as defined based upon priority. incident escalations to involved Engineers, Account Managers, Management, and the Client as needed. and resolve Enterprise Account escalations. calendars, review and approve time off requests and coordinating resources. and Sales liaison, contact point, and primary escalation resource for any Support issues on open service cases. Technician Workload Management Dashboards to assist with case management (management of unassigned cases, cases not recently updated, service level agreements, and aging cases). any issues with case handling and coach engineer staff to provide optimal service. check case comments and states to en

Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities: Initial triage on all inbound support calls Answering incoming calls and responding to incoming tickets Organizing tickets in our queue and ensuring that technicians are handling them properly and quickly Dispatching tickets that are not able to be handled remotely to our on-site technicians Verifying that backups are functioning properly both on-site and off-site for clients Confirming that client's are satisfied with the products and services that are being provided to them Assist with organizing documentation for clients Creation of standard operating procedures Qualifications: 1. Morning Person Required (shift is from 8:30 a.m - 4:30 p.m.) 2. You should consider yourself to be kind, patient, and happy 3. Team player - you enjoy working well with others. You have not only heard of but have also WORKED WITH one or more of the following products (or similar to them)