Help Desk Coordinator Salary in Utah

IT Service Desk Coordinator Duration: 3-4 months (may extend or convert to full-time) Location: Buffalo, NY onsite Pay Rate: $23.00 $25.00/hour (parking provided/validated) Schedule: 9-5pm EST Positional Overview Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Look no further! We're actively seeking a skilled IT Service Desk Coordinator to join our clients team and play a pivotal role in ensuring smooth IT operations. As the Service Desk Coordinator, you'll be the first point of contact for their internal users, providing timely and effective support for their IT needs. From troubleshooting technical issues to coordinating with other IT teams for resolution, your attention to detail and strong communication skills will be essential in delivering top-notch service. If you thrive in a fast-paced environment, enjoy solving complex IT problems, and have a knack for fostering positive relationships with users, we encourage you to apply and be

Job Description Job Description Overview of Company ICSI is a rapidly growing MSP in Annapolis, Maryland and has been servicing the DC Metro area since 1987. Job Description: Help Desk Coordinator / Dispatch Manager Duties: Provides daily supervision and direction to helpdesk team Manage personnel who serve as the first point of contact for troubleshooting hardware, software, PC, printer, and Network issues Assigning and tracking helpdesk tickets Tracking, reporting, and ensuring adherence to SLAs Provides administrative and technical direction to helpdesk team Strong communication, leadership, and customer service skills. Defining processes and operations for Service Delivery and Professional Services Works closely with other teams and clients to coordinate plans and activities Analyze, evaluate, and resolve client service delivery challenges. Monitor and review all service and support queues to assign ticket priority, and escalations, determine if request is new or Document Review an

Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities: Initial triage on all inbound support calls Answering incoming calls and responding to incoming tickets Organizing tickets in our queue and ensuring that technicians are handling them properly and quickly Dispatching tickets that are not able to be handled remotely to our on-site technicians Verifying that backups are functioning properly both on-site and off-site for clients Confirming that client's are satisfied with the products and services that are being provided to them Assist with organizing documentation for clients Creation of standard operating procedures Qualifications: 1. Morning Person Required (shift is from 8:30 a.m - 4:30 p.m.) 2. You should consider yourself to be kind, patient, and happy 3. Team player - you enjoy working well with others. You have not only heard of but have also WORKED WITH one or more of the following products (or similar to them)

IT Service Desk Coordinator Duration: 3-4 months (may extend or convert to full-time) Location: Buffalo, NY onsite Pay Rate: $23.00 – $25.00/hour (parking provided/validated) Schedule: 9-5pm EST Positional Overview Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Look no further! We're actively seeking a skilled IT Service Desk Coordinator to join our client’s team and play a pivotal role in ensuring smooth IT operations. As the Service Desk Coordinator, you'll be the first point of contact for their internal users, providing timely and effective support for their IT needs. From troubleshooting technical issues to coordinating with other IT teams for resolution, your attention to detail and strong communication skills will be essential in delivering top-notch service. If you thrive in a fast-paced environment, enjoy solving complex IT problems, and have a knack for fostering positive relationships with users, we encourage you to apply and

The IT Help Desk Coordinator / Technician plays a crucial role in providing technical support and assistance to end-users within Kingscott. This position involves diagnosing and resolving technical issues, managing IT service requests, and ensuring the smooth operation of computer systems and related peripherals. The position is responsible for delivering excellent customer service, troubleshooting hardware and software problems, escalating issues when necessary, and maintaining the Firm’s information technology systems and networks by performing both technical and administrative tasks to ensure functionality and efficiency of server, networks, and computer systems. Organizational Values: Our belief in people leads us to work with project partners that have people at their center. Our company values are: Investing in People Achieving the Extraordinary Serving with Humility Finding Fun in Our Work Committing Ourselves to Mutual Success Fearlessly Exploring Striving for Authenticity Esse

Smart Source is looking for a Help Desk Supervisor for the following opportunity. Location: Dayton, OH Salary: 100K Employment Type: Direct Hire Hours: M-F (7:30am-4:00pm) Job Duties: Daily Incidents and Request Case queues, assigning cases as needed, oversee case progress and completion within prescribed service level agreements (SLAs) as defined based upon priority. incident escalations to involved Engineers, Account Managers, Management, and the Client as needed. and resolve Enterprise Account escalations. calendars, review and approve time off requests and coordinating resources. and Sales liaison, contact point, and primary escalation resource for any Support issues on open service cases. Technician Workload Management Dashboards to assist with case management (management of unassigned cases, cases not recently updated, service level agreements, and aging cases). any issues with case handling and coach engineer staff to provide optimal service. check case comments and states to en