Support Desk Analyst Salary in Lansing, Michigan

How much does a Support Desk Analyst make in Lansing, MI?

As of April 01, 2025, the average annual salary for a Support Desk Analyst in Lansing, MI is $58,062. Salary.com reports that pay typically ranges from $52,542 to $64,807, with most professionals earning between $47,515 and $70,948.

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Salary range for a Support Desk Analyst

$52,542 to $64,807

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Support Desk Analyst

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Job Openings for Support Desk Analyst in Lansing, MI

What does a Support Desk Analyst do?

Common responsibilities of a Support Desk Analyst

Respond to and resolve incidents regarding hardware, software, and network issues on computer workstations and other devices in corporate offices, facilities, and locations.

October 14, 2022

Create and manage tickets for service requests, alerts, issues and incidents and follow through until service is restored.

January 28, 2023

Assisting world-wide users by responding to queries via chat, email, or phone regarding technical questions and problems.

March 11, 2023

Actively maintain documentation such as knowledge base articles or FAQs, inspect and assist in managing the ticketing system for trends to help drive improvements to the help desk as well as information technology systems, tools and products.

March 16, 2023

Support instance configurations, variances, workflows, website structures, user roles, accounts and permissions, and content types.

March 23, 2023

Demonstrated knowledge, expertise, and relevant experience providing a full range of Integrated Logistics Support (ILS) support services sustaining the mission of vessels assigned to operate across all theaters worldwide to include.

April 17, 2023

Document troubleshooting instructions used to resolve complex issues and publish to the Knowledge Base.

April 23, 2023

Understand the processes and procedures used to conduct business in the Manufacturing industry so you can provide support across the corporate enterprise.

April 27, 2023

Monitor voice-mail for calls received outside normal hours of operation, adding any request to the Help Desk Call Tracking Database system.

May 15, 2023

Provide technical guidance (written and verbal), training, and coordination of operational functions in a pro-active manner, including monitoring and preventative maintenance of systems executing the CHPS software suite.

May 16, 2023

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Support Desk Analyst Salary By Experience Levels in Lansing, MI

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Support Desk Analyst Salary By Level of Education in Lansing, MI

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LEVEL OF EDUCATION

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Average Salary Range for Support Desk Analyst in Lansing, MI

Average Base Salary

Core compensation

52542

64807

58062

Average Total Cash Compensation

Includes base and annual incentives

53432

66559

59315

What is the average salary for Support Desk Analyst in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Support Desk Analyst in Lansing, MI. The base salary for Support Desk Analyst ranges from $52,542 to $64,807 with the average base salary of $58,062. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,432 to $66,559 with the average total cash compensation of $59,315.

View Average Salary for Support Desk Analyst as table

	Average Salary	Average Salary Range
Base Salary	$58,062	$52,542 - $64,807
Bonus	$1,253	$890 - $1,751
Total Pay	$59,315	$53,432 - $66,559

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Support Desk Analyst Salary Near Lansing, MI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lansing, MI
CITY, STATE Battle Creek, MI	AVERAGE SALARY RANGE $53,133 - $65,537	COMPARE TO Lansing, MI
CITY, STATE Flint, MI	AVERAGE SALARY RANGE $50,593 - $62,404	COMPARE TO Lansing, MI
CITY, STATE Ann Arbor, MI	AVERAGE SALARY RANGE $54,566 - $67,304	COMPARE TO Lansing, MI
CITY, STATE Novi, MI	AVERAGE SALARY RANGE $54,306 - $66,983	COMPARE TO Lansing, MI
CITY, STATE Saginaw, MI	AVERAGE SALARY RANGE $50,870 - $62,745	COMPARE TO Lansing, MI
CITY, STATE Farmington, MI	AVERAGE SALARY RANGE $54,051 - $66,668	COMPARE TO Lansing, MI

See salaries for Support Desk Analyst in locations close to Lansing, MI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lansing, Michigan

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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