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There is currently no job description for Field Customer Service Representative. Be the first to submit the job responsibilities for a Field Customer Service Representative.

The Field Customer Sales Representative examines items on shelves and tracks inventory to ensure it is maintained. Visits assigned customers to evaluate and replenish merchandise, obtain new product orders, and provide related service as needed. Being a Field Customer Sales Representative requires a high school diploma or equivalent. Establishes and maintains relationships with store management and employees. In addition, Field Customer Sales Representative typically reports to a supervisor. Being a Field Customer Sales Representative works under moderate supervision. Gaining or has attained f... view job details

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. May be assigned to support products that are more complex or critical. May utilize ... view job details

Training is one of our main concerns and therefore we invest a great deal of. Assists with development and introduction of new products, materials and designs to assure functionality and user-friendliness, including practical field testing. deliver presentations on facilities-related issues and other requested issues. view job details

Alternate job titles: Customer Support Annuity Policies

Processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. view job details

Companies

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Service Fusion is a provider of field service software that helps companies to track fleets and manage job assignments. view company details

Customer Portfolios is a marketing technology leader that empowers its global clients to maximize the value of each customer. The company leverages advanced analytics and strategic best practices to uncover actionable insights and opportunities within the customer journey. The Workbench, CP's marketing automation platform, then delivers targeted and measurable Lifecycle Marketing communications to drive incremental revenue. The Customer Portfolios team of analytical and marketing experts help companies like Johnston and Murphy, Vera Bradley, Journeys, HarborOne, Subway, Teleflora, Frye, and To... view company details

CVP is a business consultancy firm that provides advisory services in cyber security and agile systems integration. view company details

Left Field Labs is a provider of web and mobile application development services. view company details

Mortgage servicing professionals across the nation rely on NFR to provide field services with the integrity, commitment, professionalism and results-oriented focus for which we are known. From residential inspections and preservation to REO maintenance and inspections, NFR makes field servicing fast, reliable and hassle-free. To appreciate the depth and quality of our solution, request a free, no-obligation demonstration of our Web portal. Contact NFR today to discuss our systems, procedures and unified focus on producing superior results for you. view company details

Articles

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'To be fair, folks who have so much money in the market that they simply don't have enough time to stay on top of investment trends would probably be good candidates for the use of a full-service broker.'  'Full-service' brokers get their name and reputation from the dogged and devoted work they're expected to do to keep clients happy. They carry business cards from distinguished brokerage firms like Salomon Smith Barney and Merrill Lynch. In an ideal world, a broker provides sound, profitable investment ideas, and furnishes up-to-the-minute research to keep you current with market trends, sto... view article details

At first glance, coaching girls youth soccer doesn't have anything to do with running a multimillion-dollar company. But in his more than two decades of coaching, Paul Levy has taught (and learned) lessons on the soccer field that directly apply to successful leaders everywhere.Levy, the former CEO of a world-renowned hospital and the man who spearheaded the massive clean-up of Boston Harbor, wrote the recently released 'Goal Play: Leadership Lessons from the Soccer Field,' in which he reaches deep into his vault of memorable coaching moments and draws out leadership lessons that apply to ever... view article details

You Might Want to Avoid These Jobs Years ago, Bobby McFerrin told us all to “don’t worry, be happy.” Clearly he wasn’t working in one of the careers on this list.The work website Careerbliss has come out with a survey detailing which careers feature workers who are the unhappiest. After analyzing more than 25,000 independent company reviews, these 10 jobs are the ones which feature the largest amounts of employee discontent. In order to compile these rankings, CareerBliss data evaluates the key factors that affect work happiness including: bosses, support and incentives, growth opport... view article details

With the Labor Department reporting that the number of people receiving unemployment benefits is the highest it has been in seven years, is there such a thing as a “recession-proof” job? Probably not, but there are some careers that may survive the current economic crisis better than others. The key is to focus on work that continues even when most people do not have extra discretionary money to spend. So what are some in-demand jobs in a slow economy?Accountant Now more than ever, companies are paying attention to the bottom line. They need good “bean counters”, whether they are fres... view article details

10 jobs for people with little to no experience If you are just graduating from university or changing career tracks, you may have difficulty in finding a job. Most companies prefer hiring experienced staff instead of beginners. Don’t worry. It is possible to find a job even without any experience. Here are 10 options to help you to get a start. You may find that many of them are quite interesting and beneficial for your career prospects. Administrative/Office Jobs 1. Sales Representative If you are confident in your social and communication skills... view article details

Blog & White papers

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Anyone in a customer-facing role knows that good customer service skills are required to provide great service. While product knowledge and a friendly demeanor are important, there are several other essential customer service skills that can set you apart. To become a customer service all-star and experience the rewards of happy, loyal customers and a successful business, mastery of the following 12 customer service skills is a must. What are customer service skills? Customer service skills are the abilities and techniques that allow employees to handle customer questions, complaints, and con... view blog & white papers details

Customer service skills are necessary in any industry. For businesses, managing customers' concerns must be a top priority to establish a good relationship and reputation. Not only employees who work in customer support need to improve their customer service skills. Management and team leaders must also learn to enhance their customer service skills to develop effective strategies. Key Takeaways Major customer service skills include communication, problem-solving, patience, and empathy. Improving customer service skills includes collecting feedback from clients and practicing active listenin... view blog & white papers details

Skills are not innate, but they can be developed and improved. Learning, practice, and experience help cultivate and enhance them. Some people already excel   due to their natural talents, but anyone can get better at something by working at it. Skill building is the key. Skill building involves intentional and focused practice with the goal of continuous improvement. Experts have a unique approach to practice where they break down skills into smaller components, analyze outcomes, seek coaching, and create learning programs. They also challenge themselves by practicing outside their comfort zo... view blog & white papers details

Customer loyalty boils down to creating an experience or product that leaves a positive and lasting impression on a customer, which will encourage them to keep coming back. So, how can pay equity impact customer loyalty? Well, pay equity can majorly affect how customers perceive an organization. Here at Salary.com, we want to make fair pay a reality for all employers and employees. The factors contributing to this philosophy extend to the customer experience due to the fact that when employees are properly compensated for their effort and skill, customers are likelier to stick around. Let's ta... view blog & white papers details

Kevin helps organizations acquire, develop, and retain their most valuable asset: their people. He also helps people manage an aspect of their lives that plays a key role in their happiness: their work. He's spent the last decade of his career building leaders at every level and creating scores of engaged, high-performing, strengths-based teams. Prior to founding Lifted Leadership, Kevin served as a Lead People Scientist for Culture Amp where he helped organizations like Airbnb, Palo Alto Networks, and ServiceNow reinvent and optimize their performance management and employee engagement initia... view blog & white papers details