The Wind Turbine Service Technician IV works on the mechanical, electrical, and hydraulic systems. Responsible for installing, maintaining, and repairing wind turbines. Being a Wind Turbine Service Technician IV also responsible for performing routine maintenance and testing equipment. Inspects, troubleshoots, and repairs systems and their components. In addition, Wind Turbine Service Technician IV typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Wind Turbine Service Technician IV independently performs a wide range of complex duties under gene... view job details

The Customer Service and Support Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service an... view job details

The Customer Service and Support Representative IV resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Customer Service and Support Representative IV provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Analyzes a customer's service needs and refers to other service or technical departments for follow up or additional ... view job details

The Field Service Engineer I - Telecommunications analyzes existing networks and equipment and identifies opportunities for improvement. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Being a Field Service Engineer I - Telecommunications may require a bachelor's degree in area of specialty. Develops solutions that meet business requirements. In addition, Field Service Engineer I - Telecommunications typically reports to a supervisor or manager. Working as a Field Service Engineer I - Telecommunications typically requires 0-2 years of r... view job details

The Field Service Engineer IV - Telecommunications analyzes existing networks and equipment and identifies opportunities for improvement. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Being a Field Service Engineer IV - Telecommunications may require a bachelor's degree. Develops solutions that meet business requirements. In addition, Field Service Engineer IV - Telecommunications typically reports to a manager or head of a unit/department. Working as a Field Service Engineer IV - Telecommunications typically requires 7+ years of rela... view job details

The Field Service Engineer III - Telecommunications analyzes existing networks and equipment and identifies opportunities for improvement. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Being a Field Service Engineer III - Telecommunications may require a bachelor's degree. Develops solutions that meet business requirements. In addition, Field Service Engineer III - Telecommunications typically reports to a manager or head of a unit/department. Working as a Field Service Engineer III - Telecommunications typically requires 4 to 7 years... view job details

The Customer Service Work Order Coordinator oversees timely processing of work orders. Schedules repairs with customers and prepares schedule for shop and field service personnel. Being a Customer Service Work Order Coordinator typically reports to a supervisor or manager. Requires a high school diploma or its equivalent. Working as a Customer Service Work Order Coordinator typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. view job details

The Food Service Operations Supervisor -LTC reviews menus and supervises the handling, preparation, and storage of food. Supervises food service for patients, employees, and visitors in a nursing home environment. Being a Food Service Operations Supervisor -LTC assigns work schedules for food services employees. Leads equipment maintenance and kitchen sanitation. In addition, Food Service Operations Supervisor -LTC may require an associate degree or its equivalent. Typically reports to a manager or head of a unit/department. The Food Service Operations Supervisor -LTC supervises a small group ... view job details

The Customer Service Specialist - E-Commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-Commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist -... view job details

The Heavy Equipment Service Technician II removes, disassembles, cleans, and reassembles components. Repairs and maintains heavy equipment including engines, hydraulics, and transmissions. Being a Heavy Equipment Service Technician II diagnoses issues and performs failure analyses. Uses service manuals to understand issues and selects the proper tools and protocols for an assignment. In addition, Heavy Equipment Service Technician II typically requires a high school diploma. Typically reports to a supervisor or manager. Being a Heavy Equipment Service Technician II works under moderate supervi... view job details

The Insurance Claims Customer Service Supervisor assigns and monitors workload to balance volume and meet established service and quality standards. Supervises a team of claims service representatives to ensure timely and accurate response to claims-related inquiries and requests. Being an Insurance Claims Customer Service Supervisor provides coaching, training, and day-to-day guidance to support representative development and performance. Reviews interactions and case handling to verify accuracy, professionalism, and adherence to procedures. In addition, Insurance Claims Customer Service Supe... view job details

The Customer Service Coaching and Training Supervisor prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Coaching and Training Supervisor creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication ... view job details

The Human Resources Service Center Senior Supervisor responds to escalated issues and facilitates adequate resolutions. Supervises a team of service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Being a Human Resources Service Center Senior Supervisor trains and coaches team members on policy changes and employee self-service tools. Monitors volume and quality of service to meet service level standards and goals. In addition, Human Resources Service Center Senior Supervisor coordinates staffing schedules. Typically requ... view job details

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess traini... view job details

The Customer Service Training Supervisor - Call Center prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Training Supervisor - Call Center creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communicatio... view job details

The Inbound Customer Support and Service Agent IV performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent IV enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent IV may redirect calls to other teams de... view job details

The Remedial/Special Support Service Coordinator coordinates with faculty advisors and staff to provide and support innovative programs that help students succeed. Assesses students' academic needs and proficiency, assists them in setting goals, connects them to appropriate resources, and provides ongoing support as needed. Being a Remedial/Special Support Service Coordinator requires a bachelor's degree. Coordinates tutoring for any students needing remedial instruction or English as a Second Language assistance. In addition, Remedial/Special Support Service Coordinator typically reports to a... view job details

The Technical Field Service Engineer I identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Installs, configures, troubleshoots, and maintains products/equipment. Being a Technical Field Service Engineer I may provide some customer training. Answer basic customer questions about product features. In addition, Technical Field Service Engineer I has basic knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Technical Field Service Engineer I works on projects/matters of limit... view job details

The Customer Sales and Service Senior Representative researches and resolves account issues or customer inquiries. Processes basic branch service transactions to ensure customer satisfaction. Being a Customer Sales and Service Senior Representative requires a high school diploma or equivalent or in a related area. Promotes organizational products and services by referring current or prospective customers to other departments within the organization. In addition, Customer Sales and Service Senior Representative typically reports to a manager or head of a unit/department. Working as a Customer S... view job details

The Entry HR Service Center Representative maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Being an Entry HR Service Center Representative may require an associate's degree. Resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off as well as retirement and pension plans. In addition, En... view job details