Monitor and check assigned Athena boxes and other assigned boxes for coverage. Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment. Communicate with patient during visit as necessary. view job details
Complete the online application, verify the required documentation is included with your application package, and submit the application. Assist end users with customer service calls relating to login/password information, delivery status, orders status, catalog availability, order tracking, invoicing and complaints. provide advice and assistance for anyone requesting assigned products and obtain the highest quality item at the most effective price. view job details
Update existing project services leads in SiteOne Landscape Supply system and perform other administrative duties. Communicate with general contractors to source the awarded Irrigation or landscape customer and supplies that information to outside sales representatives. Deliver superior quality, service and value to our customers. view job details
Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance. Monitor specific items within the area of focus, provide recommendations, feedback and follow-through both internally and externally. Adhere to format, content and style guidelines, considering to usability and ensuring accuracy, consistency, and quality. view job details
Meets standards of job, such as quality standards, adherence to schedule and average handle time. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. Updates customer information and ensures accurate entry of contact information. view job details
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Receive all incoming calls and emails regarding any after delivery issues. Assist in identifying opportunities for improvement with technology systems and procedures, and initiate appropriate action to implement process changes. Works closely with Finance to maintain Accounts Receivable according to contract terms. view job details
Complete understanding of the full range of Jiffy Lube products and services. Demonstrated history of solving complex client issues requiring extensive research, follow-up information gathering and collaboration with cross functional teams. Communicate with the customer and service operations throughout the repair event to ensure all parties are informed of job status and expectations for completion. view job details
Management has the exclusive right to alter this job description at any time without notice. Follow agency processes to insure consistent quality of service and maintain compliance guidelines. Assists operations and purchasing departments with inventory control by providing information on new business needs or reduced/lost business. view job details
Deliver optimum On Shelf Availability through interactions with customer systems and processes. Handle major variances to customer ordering pattern, such as depot or store openings and network changes. Promote, ensure and sustain commitment to manage logistics operations with no harm to people, property and the environment by demonstrating SHEQ and Operations Leadership. view job details
Offering products and solutions from more than 250 locations, our people are the foundation of our success. Takes action to learn all product and service offerings, alternative solutions, and industry trends. Purchase and stock supplies for each studio. view job details
Receive and review individual performance metric reports and action plan with manager to understand individual performance. Enter service data into computer for billing and scheduling purposes. update in a timely and accurate manner so that associates are able to track service inquiries and resolution. view job details
Determine and implement creative customer service solutions designed to best reach client base. Helps ensure 7 day turn time on in lab items. Files or forwards all forms to accounting as required. view job details
Communicates with all key parties throughout the service experience and diligently helps to resolve any disputes. Installs and repairs service by receiving and recording requests. Updates job knowledge by participating in educational opportunities. view job details
Adheres to maintenance schedules to insure that regular and preventive maintenance work schedules are completed in a timely fashion. Follows Company and department policies, procedures and guidelines in performing daily work assignments. Attend Tradeshows as required. view job details
Participate in ongoing and new hire training. Deliver timely, accurate and respectful follow up to user questions and issues. Greet all Customers and provide them with prompt, courteous service and assistance. view job details
Resolve problems regarding documentation issues and may assist in researching and resolving discrepancies. Schedules all appointments, including Psychiatric Evaluations, special population intakes and ongoing appointments. Gather customer information such as name, address and enter information into computer. view job details
Communicates with customers, peers, supervisors and managers, and representatives from other departments about current customer service standards and service options. Activities to include providing quotes, order entry, order management, order acknowledgement, order status updates to customers, pulling items for shipping. Adhere to SOX compliance activities and credit guidelines for all Customer orders. view job details
Deliver cars back to the customer when the work is completed. Prepare their vehicle for their appointment. Review incoming Life/Health/Annuity application submissions for accuracy and completeness based on state specific requirements. view job details
Actively participate in the resolution of field service / warranty matters. Collect, document, and follow-up with information/cases in the ERP system. Communicates via phone and e-mail with appropriate personnel to facilitate client intervention in conjunction with program-based needs. view job details