How Much Does a Customer Care Director Make in London, UK? Salary Range, Hourly Rate and More
As of April 22, 2025, the average annual salary for a Customer Care Director in London, UK is £90,504, with an hourly rate of £44, according to Salary.com Global Salary IQ data. The average salary ranges from £78,408 to £109,188, influenced by factors like location, education, experience, and more.
Convert Currency to USD| Percentile | Salary | Location | Last Updated |
| 25th Percentile Customer Care Director Salary | £78,408 | United Kingdom | April 22, 2025 |
| 50th Percentile Customer Care Director Salary | £90,504 | United Kingdom | April 22, 2025 |
| 75th Percentile Customer Care Director Salary | £109,188 | United Kingdom | April 22, 2025 |
Unlock Intelligence on Your Competitors' Salaries Across 35 Countries
Real-time global intelligence that empowers you to make competitive pay decisions and align offers with global trends.
SalaryIQTM
Find More Jobs in the United Kingdom
View Average Salary for the United Kingdom
How Much Does a Customer Care Director Make by Hour, Week, Month, and Year?
Last Updated on April 22, 2025Salary.com provides you with accurate and diversified Customer Care Director salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Care Director is about £90,504 a year, this translates to an approximate hourly rate of £44, a monthly salary of about £7,542, and a weekly pay of around £1,740. Click the switch button below to see more details about Customer Care Director hourly pay, weekly pay, monthly pay, and so on.
How Much Do Customer Care Directors Earn at Different Levels in 2025?
A Customer Care Director's salary varies significantly based on experience level. Entry typically earn £77,866 - £85,629, while Intermediate make £78,950 - £86,532, Senior earn £80,574 - £87,796, Specialist earn £82,560 - £89,601, Expert can reach £84,546 - £91,898 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Customer Care Director | £83,102 |
| Intermediate Level Customer Care Director | £84,185 |
| Senior Level Customer Care Director | £85,629 |
| Specialist Level Customer Care Director | £87,435 |
| Expert Level Customer Care Director | £89,240 |
| Entry Level | 8% |
| Intermediate Level | 7% |
| Senior Level | 5% |
| Specialist Level | 3% |
| Expert Level | 1% |
Which Job Pays More: Customer Care Manager or Customer Care Director?
As of April 22, 2025 , a Customer Care Manager makes less than a Customer Care Director. A Customer Care Manager earns an average annual salary of £52,908. And a Customer Care Director earns an average annual salary of £83,800.
| Job Title | Location | Salary Range in GBP |
|---|---|---|
| Customer Care Manager | London, UK |
|
| Customer Service Director | London, UK |
|
| Customer Care Executive | London, UK |
|
| Customer Care Supervisor | London, UK |
|
Customer Care Director Job Openings in London, UK
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
