As of April 22, 2025, the average annual salary for a Customer Service/ Technical Support Representative in the United Kingdom is £26,765, with an hourly rate of £13, according to Salary.com Global Salary IQ data. The average salary ranges from £25,507 to £28,766, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £25,507
50TH(Median)   £26,765
75TH   £28,766
Customer Service/ Technical Support Representative Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Service/ Technical Support Representative Salary £25,507 United Kingdom April 22, 2025
50th Percentile Customer Service/ Technical Support Representative Salary £26,765 United Kingdom April 22, 2025
75th Percentile Customer Service/ Technical Support Representative Salary £28,766 United Kingdom April 22, 2025

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How Much Does a Customer Service/ Technical Support Representative Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Service/ Technical Support Representative salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service/ Technical Support Representative is about £26,765 a year, this translates to an approximate hourly rate of £13, a monthly salary of about £2,230, and a weekly pay of around £515. Click the switch button below to see more details about Customer Service/ Technical Support Representative hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service/ Technical Support Representatives Earn at Different Levels in 2025?

A Customer Service/ Technical Support Representative's salary varies significantly based on experience level. Entry typically earn £26,202 - £26,974, while Intermediate make £26,296 - £27,123, Senior earn £26,540 - £27,512, Specialist earn £26,671 - £27,750, Expert can reach £26,728 - £27,810 or more, depending on the company and location.

Levels Salary
Entry Level Customer Service/ Technical Support Representative £26,671
Intermediate Level Customer Service/ Technical Support Representative £26,765
Senior Level Customer Service/ Technical Support Representative £27,123
Specialist Level Customer Service/ Technical Support Representative £27,362
Expert Level Customer Service/ Technical Support Representative £27,422
£26,671 0 yr
£26,765 < 2 yrs
£27,123 2-4 yrs
£27,362 5-8 yrs
£27,422 > 8 yrs
Entry Level 0%
Intermediate Level 0%
Senior Level 1%
Specialist Level 2%
Expert Level 2%
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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Service/ Technical Support Representative?

The top 3 highest-paying cities in the United Kingdom for Customer Service/ Technical Support Representative are London, Brighton and Hove, and Manchester. In London, the average salary is £28,906 per year, while Brighton and Hove offers £26,964, and Manchester pays around £25,656 annually.

Which Job Pays More: Technical Customer Support Representative I or Customer Service/ Technical Support Representative?

As of April 22, 2025 , a Technical Customer Support Representative I makes less than a Customer Service/ Technical Support Representative. A Technical Customer Support Representative I earns an average annual salary of £22,627. And a Customer Service/ Technical Support Representative earns an average annual salary of £26,765.

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