As of April 22, 2025, the average annual salary for a Customer Service/ Technical Support Representative in Cardiff, UK is £26,873, with an hourly rate of £13, according to Salary.com Global Salary IQ data. The average salary ranges from £25,611 to £28,882, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Customer Service/ Technical Support Representative Salary | £25,611 | United Kingdom | April 22, 2025 |
| 50th Percentile Customer Service/ Technical Support Representative Salary | £26,873 | United Kingdom | April 22, 2025 |
| 75th Percentile Customer Service/ Technical Support Representative Salary | £28,882 | United Kingdom | April 22, 2025 |
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SalaryIQTMSalary.com provides you with accurate and diversified Customer Service/ Technical Support Representative salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service/ Technical Support Representative is about £26,873 a year, this translates to an approximate hourly rate of £13, a monthly salary of about £2,239, and a weekly pay of around £517. Click the switch button below to see more details about Customer Service/ Technical Support Representative hourly pay, weekly pay, monthly pay, and so on.
A Customer Service/ Technical Support Representative's salary varies significantly based on experience level. Entry typically earn £26,308 - £27,083, while Intermediate make £26,402 - £27,233, Senior earn £26,647 - £27,623, Specialist earn £26,779 - £27,863, Expert can reach £26,836 - £27,923 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Customer Service/ Technical Support Representative | £26,779 |
| Intermediate Level Customer Service/ Technical Support Representative | £26,873 |
| Senior Level Customer Service/ Technical Support Representative | £27,233 |
| Specialist Level Customer Service/ Technical Support Representative | £27,473 |
| Expert Level Customer Service/ Technical Support Representative | £27,533 |
| Entry Level | 0% |
| Intermediate Level | 0% |
| Senior Level | 1% |
| Specialist Level | 2% |
| Expert Level | 2% |
As of April 22, 2025 , a Technical Customer Support Representative I makes less than a Customer Service/ Technical Support Representative. A Technical Customer Support Representative I earns an average annual salary of £22,718. And a Customer Service/ Technical Support Representative earns an average annual salary of £26,765.
| Job Title | Location | Salary Range in GBP |
|---|---|---|
| Technical Customer Support Representative I | Cardiff, UK |
|
| Technical Customer Support Representative II | Cardiff, UK |
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| Technical Customer Support Representative III | Cardiff, UK |
|
| Customer Service Representative III | Cardiff, UK |
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| Technical Support & Customer Service Manager | Cardiff, UK |
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