As of April 22, 2025, the average annual salary for a Technical Customer Support Representative - Tier 2 in Cardiff, UK is £28,816, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,210 to £31,728, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Technical Customer Support Representative - Tier 2 Salary | £27,210 | United Kingdom | April 22, 2025 |
| 50th Percentile Technical Customer Support Representative - Tier 2 Salary | £28,816 | United Kingdom | April 22, 2025 |
| 75th Percentile Technical Customer Support Representative - Tier 2 Salary | £31,728 | United Kingdom | April 22, 2025 |
Unlock Intelligence on Your Competitors' Salaries Across 35 Countries
Real-time global intelligence that empowers you to make competitive pay decisions and align offers with global trends.
SalaryIQTMSalary.com provides you with accurate and diversified Technical Customer Support Representative - Tier 2 salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Technical Customer Support Representative - Tier 2 is about £28,816 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,401, and a weekly pay of around £554. Click the switch button below to see more details about Technical Customer Support Representative - Tier 2 hourly pay, weekly pay, monthly pay, and so on.
A Technical Customer Support Representative - Tier 2's salary varies significantly based on experience level. Entry typically earn £27,641 - £28,576, while Intermediate make £27,713 - £28,648, Senior earn £28,025 - £29,034, Specialist earn £28,696 - £30,250, Expert can reach £29,251 - £30,946 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Representative - Tier 2 | £28,289 |
| Intermediate Level Technical Customer Support Representative - Tier 2 | £28,337 |
| Senior Level Technical Customer Support Representative - Tier 2 | £28,648 |
| Specialist Level Technical Customer Support Representative - Tier 2 | £29,685 |
| Expert Level Technical Customer Support Representative - Tier 2 | £30,337 |
| Entry Level | 2% |
| Intermediate Level | 2% |
| Senior Level | 1% |
| Specialist Level | 3% |
| Expert Level | 5% |
As of April 22, 2025 , a Technical Customer Support Representative II makes less than a Technical Customer Support Representative - Tier 2. A Technical Customer Support Representative II earns an average annual salary of £24,227. And a Technical Customer Support Representative - Tier 2 earns an average annual salary of £28,700.
| Job Title | Location | Salary Range in GBP |
|---|---|---|
| Technical Customer Support Representative II | Cardiff, UK |
|
| Technical Customer Support Representative III | Cardiff, UK |
|
| Technical Customer Support Representative I | Cardiff, UK |
|
| Technical Customer Support Representative - Tier 2 | Cardiff, UK |
|
| Technical Customer Support Representative - Tier 3 | Cardiff, UK |
|
Salary.com's CompAnalyst platform offers: