Desktop Support Specialist Salary at Flexera BETA

How much does a Flexera Desktop Support Specialist make?

As of December 2024, the average annual salary for a Desktop Support Specialist at Flexera is $67,218, which translates to approximately $32 per hour. Salaries for Desktop Support Specialist at Flexera typically range from $59,689 to $80,469, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
flexera.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Software & Networking

For over 20 years, Flexera Software has been maximizing the value of the software the world produces and uses. As the leading provider of software licensing, entitlement and compliance management, enterprise license optimization, installation software, and software packaging solutions, Flexera Software is trusted by more than 80,000 customers to drive cost and time from the software supply chainfrom producer to user and back again.

See similar companies related to Flexera

What Skills Does a person Need at Flexera?

At Flexera, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  5. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

Related Jobs

Canonical - Jobs
Chicago , IL

Job Description Job Description You will work across the full Linux stack from kernel through networking, virtualization and graphics to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware. This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux across multiple industries. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across server, desktop and IoT technologies. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. Location: This is a Globally remote role What your day will look like Design and implement the best Ubuntu integration for the latest IoT desktop and server-class hardware platforms and software stacks Work


Sponsored
12/15/2024 12:00:00 AM
AVASO Technology Solutions
Chicago , IL

Job Description: Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops and/or cabling, advanced troubleshooting of technical is-sues on desktop/notebook computer equipment, low-level configuration, and support of server/storage equipment (i.e., smart hands support) when guided by more senior personnel. Responsibilities: · Provide technical support as point of contact for IT for the site. · End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required. · New users onboarding preparing IT assets and tools. · Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. · Exe


Sponsored
12/14/2024 12:00:00 AM
PTR Global
Chicago , IL

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to deliver innovative cloud-based solutions that meet business requirements. Key Responsibilities: • Architect role for Contact Center Infrastructure. • Develop and manage the program roadmap and ensure the alignment of the overall design with application requirements and industry best practices. • Provide technical leadership and guidance to development teams, ensuring that solutions are delivered to the highest standards. • Analyze and optimize applications for performance, scalability, and cost-effectiveness. Implement best practices for optimizing resource usage, reducing latency, and improving the overall efficiency of cloud-based appl


Sponsored
12/14/2024 12:00:00 AM
CBTS
Romeoville , IL

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associated documentation Communicate with user community t


Sponsored
12/13/2024 12:00:00 AM
CBTS
Burbank , IL

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems, Zebra label printers, and Zebra barcode scanners In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associat


Sponsored
12/13/2024 12:00:00 AM
Grubhub
Chicago , IL

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you! The Service Desk Analyst II is a member of our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 3,000 employees and our outsourced partners, located in over 5+ locations. To be considered for this position, you must reside in the Chicago, IL area. This onsite role is based in Chicago, IL, and requires a flexible schedule for office attendance, reporting to the Chicago Service Desk Team Lead. The primary responsibility of a Service Desk Analyst II is to serve as the A/V technician for meetings and events of various sizes. Key duties include coordinating and communicating with event stakeholders, providing consultation, technical orientati


Sponsored
12/13/2024 12:00:00 AM
Wipro
Chicago , IL

About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE’RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Role: Field Support Engineer Location: Chicago, IL. Job Description The Field Support Engineer wi


Sponsored
12/12/2024 12:00:00 AM
Amundsen Davis, LLC
Chicago , IL

Amundsen Davis LLC is seeking a talented Infrastructure Engineer to join our team. This position is responsible for participating in the design, implementation, and management of the firm's advanced IT infrastructure. This role requires an experienced engineer who not only excels in technical execution but can also take on ownership and accountability, mentor fellow team members, and contribute to the firm's overall IT strategy. The Infrastructure Engineer will work closely with cross-functional teams, participate in executing major projects, ensuring infrastructure security and performance, and making recommendations for system improvements. The position also emphasizes planning, scaling, and automating infrastructure services to meet business needs. Duties and Responsibilities The following are the key responsibilities of the Infrastructure Engineer position: Infrastructure Design and Ownership Participate in the design, implementation, and optimization of enterprise-level infrastruc


Sponsored
12/12/2024 12:00:00 AM

Check more jobs information at Flexera

Job Title Average Flexera Salary Hourly Rate
2 Team Lead, Accounting $139,566 $67
3 Technical Account Manager $119,441 $57
4 Technical Support Team Lead $151,881 $73
5 Vice President, Professional Services $256,969 $124
6 Account Manager $91,313 $44
7 Accountant $101,772 $49
8 Accounts Receivable Collections Specialist $68,122 $33
9 Assistant Product Manager $90,486 $44
10 Business Development Specialist $121,616 $58
11 Cloud Engineer $115,251 $55
12 Cloud Solution Engineer $112,475 $54
13 Compliance Representative $108,529 $52

Hourly Pay at Flexera

The average hourly pay at Flexera for a Desktop Support Specialist is $32 per hour. The location, department, and job description all have an impact on the typical compensation for Flexera positions. The pay range and total remuneration for the job title are shown in the table below. Flexera may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $67,218 look to you?

FAQ about Salary and Jobs at Flexera

1. How much does Flexera pay per hour?
The average hourly pay is $32. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Flexera?
According to the data, the highest approximate salary is about $80,469 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Flexera?
According to the data, the lowest estimated salary is about $59,689 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.