Technical Support Salary at Health Communications Inc BETA

Job Description Job Description About Us: At Black Diamond Claims Solutions, we are committed to providing exceptional services to our clients while maintaining the highest standards of security and efficiency in our operations. As we continue to grow, we are seeking a talented IT Professional with strong cybersecurity skills to lead our security initiatives, support daily operations, and ensure the seamless performance of our software and hardware systems. Key Responsibilities: Cybersecurity Implementation and Maintenance: Design, implement, and manage robust security measures to protect company systems and data. Monitor for security vulnerabilities, breaches, and other cyber risks, taking prompt action when necessary. Establish and enforce security policies, procedures, and best practices. Ensure compliance with applicable cybersecurity regulations and standards. Technical Support: Provide daily IT support for software and hardware issues. Troubleshoot and resolve network, system, an

Overview: The Tech Support Supervisor is responsible for leading internal and external Technical Support teams. Establish and lead call center best practices to ensure client satisfaction and operational efficiency. Train new and existing team members on product, best practices, documentation procedures and customer service. Lead by example with a never give up attitude and technical problem solving skills. Work directly with clients regarding use of the software and issue escalation to ensure outstanding customer service. Responsibilities: Manage call center best practices. Recognize areas for improvement and develop action plans to present to management. Manage the Tech Support teams work and on-call schedules and rotations. Approve hourly employee timesheets. Coordinate and facilitate customer service training for Technical Support team. Develop and maintain technical operation manuals, parts lists, repair guides, troubleshooting guides and training materials. Document workflow and

Job Description Job Description Holland Pump: Field Tech / Delivery Tech Join Holland Pumps team as a Field Technician, where you'll play a critical role in delivering exceptional technical support and solutions directly to our clients. You'll work in dynamic environments, tackle diverse challenges, and ensure seamless operation of our systems and services. If you're a problem-solver with a passion for equipment repairs and customer service, this role offers a rewarding opportunity to make a tangible impact. Job Responsibilities Diagnose and troubleshoot technical issues on-site efficiently. Perform delivery setups and pickups(load and unload trucks) Install, configure, and maintain pump systems. Regular maintenance and updates on equipment. Provide technical support and guidance to customers. Document and report service activities, including issues and resolutions. Maintain and manage inventory of tools and equipment. Collaborate with technical support teams to resolve complex issues.

[Customer Support / Fully Remote] - Anywhere in U.S. / $18 per hour / M-F 7a-3p MT - As a Customer Service Agent you'll: Assist customers over the phone, email, and chat with product and service questions; Manage both inbound and outbound calls; Proactively identify solutions to questions you anticipate pet owners have in each interaction; Take a hands-on approach to resolving every issue, owning it from start to finish; Provide a best-in-class service experience for customers while working in a fast-paced environment; Provide customers with technical support when navigating the website...Hiring Fast >>

Job Description The Service Technical Support Specialist is responsible for providing support to our Carrier Distributors in the development, implementation, and coordination of the Territory's Service Technical fulfillment processes. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Works with Carrier Distributors to establish required talent and resources Work to ensure the implementation of the Safety Standards Provides feedback to the Centers of Excellence on quality issues. Maintains quality standards by supervising and inspecting job sites. Responsible for internal communications flow relative to the technical fulfillment process. Responsible for Service Technical Support Responsible for Estimator for Service implementation and execution Responsible for providing feedback on technical trainings needed Responsible for conducting Technical Training as required Responsible for evaluation and processing of Shipped Products Defect Flexibility t

Service Technician. Location: St. Louis, MO - About the Company:Join the industry leader in car wash systems! As the world's largest manufacturer of conveyorized car wash equipment, we are recognized by the International Car Wash Association for our Service Technician, Service Tech, Technician, Technical Support, Social Services, Staffing, Car Wash, Equipment

Overview: At Coastal Waste & Recycling, we're seeking a talented System Engineer to join our expanding team. This pivotal role will drive the seamless integration of IT systems and infrastructure, crucial to supporting our continued growth trajectory. As we expand our operations and innovate within the waste management sector, this position offers a unique opportunity to lead transformative IT projects that enhance efficiency, scalability, and sustainability. Responsibilities: The System Engineer is responsible for: Tech Support (Onsite, Desktop, and Virtual): Provide expert technical support and guidance to the IT team, including onsite, desktop, and virtual support. Resolve complex technical issues promptly and effectively, whether in person or remotely. Establish and enforce best practices for tech support processes across all platforms M&A Integrations: Lead and oversee IT integration processes for mergers and acquisitions. Ensure seamless integration of systems, applications, and

Job Description Job Description We are seeking a Client Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills