Customer Service Agent Salary at Roi Solutions BETA

Job Description Job Description We are seeking a Technical Support Representative to join our team! You will resolve computer-related issues for your clients. Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Chat experience in mandatory. Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor

Job Description Job Description Job title: Customer Supp/Account Rep Location: South Jordan, UT Duration: 6 months contract Pay range: $20/hour to $21/hour Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service centre. Education Level Associate’s degree/College Diploma Benefits Info Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental cover

Job Description Job Description We are looking for a customer-oriented service representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and maintaining customer satisfaction levels. The ideal candidate should be proactive, possess excellent communication skills, and be able to work well within a team environment. Responsibilities: Responding promptly to customer inquiries with knowledgeable expertise. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Requirements: Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and ac

Pay Rate: $21.00/hr on w2 Job Details: Responsible for high quality end-user technical support, related to enterprise software and hardware. Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment. Preferred work experience in technical support role but not required. Required Education: High school diploma or GED with relevant work experience.

Job Opportunity: IT Service Desk Specialist Location: South Jordan UT Pay Rate:$20-21/hour Job Description: The Service Desk Chat Agent provides first-level IT support through a live chat platform in a 24x7x365 environment. Responsible for resolving technical issues efficiently, the agent uses a knowledge base, ticketing systems, and expertise to deliver high-quality customer service. Duties include handling multiple chats, documenting actions taken, and collaborating with teams while maintaining professionalism and empathy. Ideal candidates possess strong communication, problem-solving skills, and 2-5 years of experience in chat or technical support roles. A high school diploma or GED is required. Benefits Info Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee ass

Turner Imaging Systems develops innovative medical X-ray imaging devices that improve patient outcomes, expand healthcare access, and drive efficiency. POSITION SUMMARY The Technical Support Representative is responsible for handling and prioritizing technical support inquiries, offering expert assistance to our distributors, end users, sales team, and demo/installation team. This role involves collaborating closely with our demo/installation teams to remotely guide customers' IT teams in integrating our products into their network environments. Strong interpersonal skills and meticulous attention to detail are essential for accurately documenting technical interactions in service cases and addressing complaints. This role also provides support to Customer Service in management of the fleet of demo/repair systems. Essential Duties and Responsibilities Answers phone calls and emails from customers requesting assistance in installation, operation, troubleshooting and repair of TIS produc

Pride Global/Russell Tobin is currently seeking an Customer Service Representative to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking industry. Potential to extend or convert for the right candidate. Apply today for consideration! Job title: Customer Support/Account Rep - Sr Location: South Jordan UT Duration: 6months Pay rate: $20-$21.99/hour Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customers needs Data entry in various platforms Qualifications At least 1 - 3 years; of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Preference for 1 of the following criteria • College Degree- Associates/Bachelors completed. • Previous contact center experience/finance

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: Customer Service Skills Demonstrate active listening in order to gain an accurate understanding of the situation Being empathetic about the customer’s situation while showcasing advocacy and ownership of seeking resolution Acknowledging the sense of urgency for resolving the issue Create