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At Risk Customer Support Representative II Salary in the United States

How much does an At Risk Customer Support Representative II make in the United States?

As of September 01, 2026, the average salary for an At Risk Customer Support Representative II in the United States is $41,800 per year, which breaks down to an hourly rate of $20.

However, an At Risk Customer Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,487
  • Majority Range (25th-75th percentile): $36,500 to $45,300
  • Entry-Level (10th percentile): $31,675
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence At Risk Customer Support Representative II Salaries

An At Risk Customer Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects At Risk Customer Support Representative Salaries?

Experience is a primary driver of an At Risk Customer Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • At Risk Customer Support Representative I (0-1 years): $36,927
  • At Risk Customer Support Representative II (1-3 years): $41,767
  • At Risk Customer Support Representative III (3-5 years): $48,449
  • At Risk Customer Support Supervisor (5+ years): $64,568
  • At Risk Customer Support Manager (5+ years): $92,211
Job Role Years of Experience Average Salary
At Risk Customer Support Representative I0-1 years$36,927
At Risk Customer Support Representative II1-3 years$41,767
At Risk Customer Support Representative III3-5 years$48,449
At Risk Customer Support Supervisor5+ years$64,568
At Risk Customer Support Manager5+ years$92,211
View as Graph

How Do At Risk Customer Support Representative II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract At Risk Customer Support Representative IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $46,300.
  • California: $46,100.
  • Massachusetts: $45,500.

Top Paying Cities for At Risk Customer Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $52,700
  • San Francisco: $52,200
  • Oakland: $51,100

What Skills Can Increase an At Risk Customer Support Representative II's Salary?

Demanded Skills for the Role:

  • Team Management (Mentioned in 16.18% Job Postings): The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
  • Customer Care (Mentioned in 1.48% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  • Sales Process (Mentioned in 0.55% Job Postings): Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
Skills Demand Percentage
Team Management 16.18%
Customer Care 1.48%
Sales Process 0.55%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an At Risk Customer Support Representative II's salary.

  • Understanding Customer Needs: Can increase your salary by up to 57%.
  • Prospecting: Can increase your salary by up to 29%.
  • Risk Management: Can increase your salary by up to 28%.
Skill Salary Salary % Increase
Understanding Customer Needs $65,626
57%
Prospecting $53,922
29%
Risk Management $53,504
28%
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At Risk Customer Support Representative II Salary by Company Size: Startups vs. Enterprise

At Risk Customer Support Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $46,713. While startup companies pay approximate $39,515.

At Risk Customer Support Representative II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $39,515
Growth Stage 51~500 $41,791
Established 501~5000 $45,108
Enterprise 5000+ $46,713

At Risk Customer Support Representative II Salary by Industry: Top Paying Sectors

For At Risk Customer Support Representative II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, At Risk Customer Support Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view At Risk Customer Support Representative II as a support function rather than a direct revenue driver.

The top paying industries for an At Risk Customer Support Representative II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$50,160$24.020%
Pharmaceuticals$50,160$24.020%
Aerospace & Defense$48,070$23.015%
Biotechnology$48,070$23.015%
Financial Services$45,980$22.010%

At Risk Customer Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an At Risk Customer Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$36,500
Average $41,800/year
$45,300
$3,042
Average $3,483/month
$3,775
$702
Average $804/week
$871
$18
Average $20/hour
$22
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $45,300 $3,775 $871 $22
Average $41,800 $3,483 $804 $20
25th Percentile $36,500 $3,042 $702 $18

At Risk Customer Support Representative II Salary Growth & Career Path

At Risk Customer Support Representative II

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As an At Risk Customer Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
At Risk Customer Support Representative III $48,500 16%
Customer Service Escalation Specialist $53,600 28%

Most common benefits for At Risk Customer Support Representative II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for At Risk Customer Support Representative II

Here are companies hiring for At Risk Customer Support Representative II and their salaries, click below for more details.

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FAQ about At Risk Customer Support Representative II

1. What industry pays the highest salary for At Risk Customer Support Representative II?

The Energy & Utilities industry offers the highest average compensation for At Risk Customer Support Representative II roles, with salaries approximately 20% above the market median.

2. How many hours does a Customer Service Representative work?

Typically, full-time At Risk Customer Support Representatives work 40 hours weekly, Monday to Friday, during regular business hours. The salary for this position ranges from $40,900 to $50,700, with a midpoint of $45,300, reflecting the responsibilities and skills required in this role.

3. How much does a risk management job pay in USA?

The salary for an At Risk Customer Support Representative in the USA ranges from $40,900 to $50,700, with a midpoint average of $45,300. This reflects the typical earnings for this role, providing a clear understanding of the compensation landscape in this field.

4. Is it hard to be a customer service associate?

While being a customer service representative isn't particularly hard, it does come with its challenges. Reps must handle various personalities and maintain composure. The role offers a salary range from $40,900 to $50,700, with a midpoint of $45,300, reflecting the importance and demands of the position.

5. How much do customer service reps make in USA?

Customer Support Representatives in the USA typically earn between $40,900 and $50,700 annually. The average salary is around $45,300, translating to approximately $980 weekly for top earners. This range reflects the varying levels of experience and responsibilities within the role.

6. What is the hourly rate for a customer service representative?

The hourly rate for an At Risk Customer Support Representative can be calculated based on the salary data provided. With a minimum salary of $40,900, a mid salary of $45,300, and a maximum salary of $50,700, the hourly rates would range approximately from $19.63 to $24.38, depending on experience and location.

7. What is the highest salary for customer service support?

The highest salary for an At Risk Customer Support Representative is $50,700 per year. Entry-level positions typically start at $40,900, while those with more experience can earn around $45,300 on average. Salaries can vary based on skills and performance, leading to significant increases over time.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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