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At Risk Customer Support Representative II Salary in the United States

How much does an At Risk Customer Support Representative II make in the United States?

As of August 01, 2026, the average salary for an At Risk Customer Support Representative II in the United States is $41,800 per year, which breaks down to an hourly rate of $20.

However, an At Risk Customer Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,487
  • Majority Range (25th-75th percentile): $36,500 to $45,300
  • Entry-Level (10th percentile): $31,675
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View as table View as graph 25% $36,500 10% $31,675 90% $48,487 75% $45,300 $41,800 50%(Median) Didn’t find job title? Click

At Risk Customer Support Representative II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $45,300 $3,775 $871 $22
Average $41,800 $3,483 $804 $20
25th Percentile $36,500 $3,042 $702 $18
Check out At Risk Customer Support Representative II Job Openings in the United States
Customer Support Representative

Veterans Sourcing Group LLC - Columbus, OH

Customer Support Representative

Hired by Matrix - Columbus, OH

Call Center Customer Support Representative

NESCO Inc - Columbus, OH

Search More At Risk Customer Support Representative II Jobs in the United States

Key Factors That Influence At Risk Customer Support Representative II Salaries

An At Risk Customer Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects At Risk Customer Support Representative Salaries?

Experience is a primary driver of an At Risk Customer Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • At Risk Customer Support Representative I (0-1 years): $36,926
  • At Risk Customer Support Representative II (1-3 years): $41,766
  • At Risk Customer Support Representative III (3-5 years): $48,445
  • At Risk Customer Support Supervisor (5+ years): $64,560
  • At Risk Customer Support Manager (5+ years): $92,210
Job Role Years of Experience Average Salary
At Risk Customer Support Representative I0-1 years$36,926
At Risk Customer Support Representative II1-3 years$41,766
At Risk Customer Support Representative III3-5 years$48,445
At Risk Customer Support Supervisor5+ years$64,560
At Risk Customer Support Manager5+ years$92,210
$36,926 At Risk C...
$41,766 At Risk C...
$48,445 At Risk C...
$64,560 At Risk C...
$92,210 At Risk C...
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What Am I Worth?

How Do At Risk Customer Support Representative II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract At Risk Customer Support Representative IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $46,300.
  • California: $46,100.
  • Massachusetts: $45,500.

Top Paying Cities for At Risk Customer Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $52,700
  • San Francisco: $52,200
  • Oakland: $51,100

What Skills Can Increase an At Risk Customer Support Representative II's Salary?

Demanded Skills for the Role:

  • Team Management (Mentioned in 16.18% Job Postings): The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
  • Customer Care (Mentioned in 1.48% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  • Sales Process (Mentioned in 0.55% Job Postings): Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
See More Skills
Skills Demand Percentage
Team Management 16.18%
Customer Care 1.48%
Sales Process 0.55%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an At Risk Customer Support Representative II's salary.
  • Understanding Customer Needs: Can increase your salary by up to 57%.
  • Prospecting: Can increase your salary by up to 29%.
  • Risk Management: Can increase your salary by up to 28%.
Skill Salary Salary % Increase
Understanding Customer Needs
$65,626
57%
Prospecting
$53,922
29%
Risk Management
$53,504
28%
Analysis
$50,578
21%
Innovation
$49,742
19%
Collaboration
$48,070
15%
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At Risk Customer Support Representative II Salary by Company Size: Startups vs. Enterprise

At Risk Customer Support Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $46,793. While startup companies pay approximate $39,586.

At Risk Customer Support Representative II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$39,586
Growth Stage51~500$41,866
Established501~5000$45,187
Enterprise5000+$46,793

At Risk Customer Support Representative II Salary by Industry: Top Paying Sectors

For At Risk Customer Support Representative II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, At Risk Customer Support Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view At Risk Customer Support Representative II as a support function rather than a direct revenue driver.

The top paying industries for an At Risk Customer Support Representative II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$50,160$24.020%
Pharmaceuticals$50,160$24.020%
Aerospace & Defense$48,070$23.015%
Biotechnology$48,070$23.015%
Financial Services$45,980$22.010%

At Risk Customer Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an At Risk Customer Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

At Risk Customer Support Representative II Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As an At Risk Customer Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

At Risk Customer Support Representative II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
At Risk Customer Support Representative III $48,500 16%
Customer Service Escalation Specialist $53,600 28%

Salary Trends for At Risk Customer Support Representative II

Salaries for an At Risk Customer Support Representative II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $44,327 in 2023 to around $43,157 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of At Risk Customer Support Representative II salary trends, .

Average Annual Salary of At Risk Customer Support Representative II Over Time

2022
$???
2023
$44,327
2024
$43,414
2025
$43,157
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $44,327
2024 $43,414
2025 $43,157
2026
View More
2027
View More

Most common benefits for At Risk Customer Support Representative II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for At Risk Customer Support Representative II

Here are companies hiring for At Risk Customer Support Representative II and their salaries, click below for more details.

Find Your Next At Risk Customer Support Representative II Job

Ready to take the next step in your career? Browse thousands of current At Risk Customer Support Representative II job openings on our job board. Use the search bar below to find your perfect match.

United States
  • eviCore healthcare

    Columbus, OH

    eviCore healthcare | Columbus, OH

    Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located... more

    6 Days Ago

  • MD Staff, LLC

    Columbus, OH

    MD Staff, LLC | Columbus, OH

    Neurologist Locum Tenens Opportunity Near Columbus, OH. We are excited to offer a rewarding locum tenens opportunity for a Board Certified or Board Eligibl... more

    6 Days Ago

  • C.R. England

    Columbus, OH

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full Bene... more

    12 Days Ago

  • Maxim Healthcare

    Columbus, OH

    Maxim Healthcare | Columbus, OH

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by ... more

    14 Days Ago

  • Schneider

    Columbus, OH

    Schneider | Columbus, OH

    CDL-A - Dedicated Reefer truck driver - Kroger. Dedicated Reefer truck driver - Kroger. Average pay. $1,200-$1,450 weekly. Home time. Daily. Experience. Al... more

    15 Days Ago

  • Family Dollar

    Columbus, OH

    Family Dollar | Columbus, OH

    Customer Service Associate. We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties ... more

    17 Days Ago

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FAQ about At Risk Customer Support Representative II

1. What industry pays the highest salary for At Risk Customer Support Representative II?

The Energy & Utilities industry offers the highest average compensation for At Risk Customer Support Representative II roles, with salaries approximately 20% above the market median.

2. How many hours does a Customer Service Representative work?

Typically, full-time At Risk Customer Support Representatives work 40 hours weekly, Monday to Friday, during regular business hours. The salary for this position ranges from $40,900 to $50,700, with a midpoint of $45,300, reflecting the responsibilities and skills required in this role.

3. How much does a risk management job pay in USA?

The salary for an At Risk Customer Support Representative in the USA ranges from $40,900 to $50,700, with a midpoint average of $45,300. This reflects the typical earnings for this role, providing a clear understanding of the compensation landscape in this field.

4. Is it hard to be a customer service associate?

While being a customer service representative isn't particularly hard, it does come with its challenges. Reps must handle various personalities and maintain composure. The role offers a salary range from $40,900 to $50,700, with a midpoint of $45,300, reflecting the importance and demands of the position.

5. How much do customer service reps make in USA?

Customer Support Representatives in the USA typically earn between $40,900 and $50,700 annually. The average salary is around $45,300, translating to approximately $980 weekly for top earners. This range reflects the varying levels of experience and responsibilities within the role.

6. What is the hourly rate for a customer service representative?

The hourly rate for an At Risk Customer Support Representative can be calculated based on the salary data provided. With a minimum salary of $40,900, a mid salary of $45,300, and a maximum salary of $50,700, the hourly rates would range approximately from $19.63 to $24.38, depending on experience and location.

7. What is the highest salary for customer service support?

The highest salary for an At Risk Customer Support Representative is $50,700 per year. Entry-level positions typically start at $40,900, while those with more experience can earn around $45,300 on average. Salaries can vary based on skills and performance, leading to significant increases over time.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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