How much does a Call Center Scheduling Manager make in New York? The average Call Center Scheduling Manager salary in New York is $116,200 as of March 26, 2024, but the range typically falls between $96,600 and $131,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Scheduling Manager Salary | $78,755 | NY | March 26, 2024 |
25th Percentile Call Center Scheduling Manager Salary | $96,600 | NY | March 26, 2024 |
50th Percentile Call Center Scheduling Manager Salary | $116,200 | NY | March 26, 2024 |
75th Percentile Call Center Scheduling Manager Salary | $131,300 | NY | March 26, 2024 |
90th Percentile Call Center Scheduling Manager Salary | $145,048 | NY | March 26, 2024 |
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The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $119,355 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $108,346 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $107,256 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $124,260 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $119,573 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $119,573 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $117,938 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $116,412 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $110,744 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $107,801 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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