As of April 01, 2025, the average annual salary for a Claim Representative III in Mesa, AZ is $55,700. Salary.com reports that pay typically ranges from $52,300 to $59,300, with most professionals earning between $49,204 and $62,578.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,300 | $4,942 | $1,140 | $29 |
| Average | $55,700 | $4,642 | $1,071 | $27 |
| 25th Percentile | $52,300 | $4,358 | $1,006 | $25 |
An entry-level Claim Representative III with under 1 year experience makes about $53,429. With less than 2 years of experience, a mid-level Claim Representative III makes around $53,679. After 2-4 years, the Claim Representative III pay rises to about $54,582. Those senior Claim Representative III with 5-8 years of experience earn roughly $56,260, and those Claim Representative III having 8 years or more experience are expected to earn about $56,950 on average.
| Levels | Salary |
|---|---|
| Entry Level Claim Representative III | $53,429 |
| Intermediate Level Claim Representative III | $53,679 |
| Senior Level Claim Representative III | $54,582 |
| Specialist Level Claim Representative III | $56,260 |
| Expert Level Claim Representative III | $56,950 |
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 2% |
| Top Level | 1% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Underwriting: Underwriting services are provided by some large financial institutions, such as banks, or insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. An underwriting arrangement may be created in a number of situations including insurance, issue of securities in a public offering, and bank lending, among others. The person or institution that agrees to sell a minimum number of securities of the company for commission is called the underwriter. The name derives from the Lloyd's of London insurance market. Financial bankers, who would accept some of the risk on a given venture (historically a sea voyage with associated risks of shipwreck) in exchange for a premium, would literally write their names under the risk information that was written on a Lloyd's slip created for this purpose.
Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.
| Skill | Salary | Demand |
|---|---|---|
|
Attention to Detail
|
$71,296 |
28%
|
|
Time Management
|
$65,726 |
18%
|
|
Presentation
|
$59,599 |
7%
|
|
Customer Service
|
$59,042 |
6%
|
|
Claim Reviews
|
$58,485 |
5%
|
|
Collective Bargaining
|
$57,928 |
4%
|
