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How much does a Client Care Specialist IV make in the United States? The average Client Care Specialist IV salary in the United States is $104,800 as of February 26, 2024, but the range typically falls between $89,900 and $121,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Client Care Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Care Specialist IV Salary $76,334 US February 26, 2024
25th Percentile Client Care Specialist IV Salary $89,900 US February 26, 2024
50th Percentile Client Care Specialist IV Salary $104,800 US February 26, 2024
75th Percentile Client Care Specialist IV Salary $121,100 US February 26, 2024
90th Percentile Client Care Specialist IV Salary $135,940 US February 26, 2024
25% $89,900 10% $76,334 90% $135,940 75% $121,100 $104,800 50%(Median) Didn’t find job title? Click
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Job Description

The Client Care Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Care Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Average Base Salary

Core compensation

 
 
 
89900
121100
104800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
95800
133200
112200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Care Specialist IV in the United States. The base salary for Client Care Specialist IV ranges from $89,900 to $121,100 with the average base salary of $104,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $95,800 to $133,200 with the average total cash compensation of $112,200.
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89900
121100

 

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