How much does a Client Care Specialist IV make in the United States? The average Client Care Specialist IV salary in the United States is $96,700 as of June 28, 2021, but the range typically falls between $84,000 and $109,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $84,000 10% $72,437 90% $121,536 75% $109,700 $96,700 50%(Median)
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Job Description

The Client Care Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Care Specialist IV typically requires 7+ years of related experience. (Copyright 2021 Salary.com)

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Average Base Salary

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84000
109700
96700

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
89300
119500
102600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Care Specialist IV in the United States. The base salary for Client Care Specialist IV ranges from $84,000 to $109,700 with the average base salary of $96,700. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $89,300 to $119,500 with the average total cash compensation of $102,600.
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84000
109700

 

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Salary estimation for Client Care Specialist IV at companies like : ADVANCED OXYGEN TECHNOLOGY, QAD INC, TripAdvisor, Inc.