How much does a Client Care Specialist II make hourly in the United States? The average hourly wage for a Client Care Specialist II in the United States is $31 as of March 26, 2024, but the range typically falls between $27 and $35. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Hourly Pay Rate | Location | Last Updated |
10th Percentile Client Care Specialist II Salary | $24 | US | March 26, 2024 |
25th Percentile Client Care Specialist II Salary | $27 | US | March 26, 2024 |
50th Percentile Client Care Specialist II Salary | $31 | US | March 26, 2024 |
75th Percentile Client Care Specialist II Salary | $35 | US | March 26, 2024 |
90th Percentile Client Care Specialist II Salary | $39 | US | March 26, 2024 |
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The Client Care Specialist II resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist II develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist II uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Client Care Specialist II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Client Service Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Client Service Specialist III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Client Service Specialist IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Job Title Client/Server Programmer II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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