As of March 01, 2025, the average annual salary for a Coordination of Benefits Representative (COB) in Concord, NH is $52,990. According to Salary.com, salaries can range from a low of $42,865 to a high of $65,026, with most professionals earning between $47,690 and $59,290.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,290 | $4,941 | $1,140 | $29 |
| Average | $52,990 | $4,416 | $1,019 | $25 |
| 25th Percentile | $47,690 | $3,974 | $917 | $23 |
An entry-level Coordination of Benefits Representative (COB) with under 1 year experience makes about $49,430. With less than 2 years of experience, a mid-level Coordination of Benefits Representative (COB) makes around $49,823. After 2-4 years, the Coordination of Benefits Representative (COB) pay rises to about $53,062. Those senior Coordination of Benefits Representative (COB) with 5-8 years of experience earn roughly $57,221, and those Coordination of Benefits Representative (COB) having 8 years or more experience are expected to earn about $57,498 on average.
| Levels | Salary |
|---|---|
| Entry Level Coordination of Benefits Representative (COB) | $49,430 |
| Intermediate Level Coordination of Benefits Representative (COB) | $49,823 |
| Senior Level Coordination of Benefits Representative (COB) | $53,062 |
| Specialist Level Coordination of Benefits Representative (COB) | $57,221 |
| Expert Level Coordination of Benefits Representative (COB) | $57,498 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 0% |
| Top Level | 8% |
| Experienced | 9% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Benefits Programs: Benefits programs vary greatly, but typically they include medical insurance, life and disability insurance, retirement income plan benefits, paid-time-off benefits, and educational assistance programs.
Field Marketing: Field marketing is a method highly-trained professionals use to build brands, customer relationships, and lead generation for a client or company.
| Skill | Salary | Demand |
|---|---|---|
|
Networking
|
$77,365 |
46%
|
|
Lead Generation
|
$69,417 |
31%
|
|
Insurance Sales
|
$64,118 |
21%
|
|
Onboarding
|
$63,058 |
19%
|
|
Presentation
|
$61,998 |
17%
|
|
HRIS
|
$61,468 |
16%
|
