As of August 01, 2026, the average salary for a Customer Success Advisor II in the United States is $68,580 per year, which breaks down to an hourly rate of $33.
However, a Customer Success Advisor II's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI Onboarding
AI-Powered Talent
A Customer Success Advisor II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Success Advisor II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Onboarding Specialist I | 0-2 years | $53,968 |
| Customer Success Advisor II | 2-4 years | $68,576 |
| Customer Onboarding Specialist III | 4-7 years | $102,717 |
| Customer Onboarding Specialist IV | 7+ years | $122,852 |
| Customer Onboarding Specialist V | 7-10 years | $146,357 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Advisor IIs. For example, consider the average annual salaries in these key locations:
Customer Success Advisor II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $76,771. While startup companies pay approximate $64,947.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $64,947 |
| Growth Stage | 51~500 | $68,689 |
| Established | 501~5000 | $74,136 |
| Enterprise | 5000+ | $76,771 |
For Customer Success Advisor II roles, the industry you choose can affect earning potential by as much as 41% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Success Advisor positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Success Advisor II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $82,296 | $40.0 | 20% |
| Software & Networking | $80,924 | $39.0 | 18% |
| Biotechnology | $78,867 | $38.0 | 15% |
| Pharmaceuticals | $76,810 | $37.0 | 12% |
| Energy & Utilities | $75,438 | $36.0 | 10% |
Understanding how a Customer Success Advisor II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026For a Customer Success Advisor II, the most direct path to higher earnings is advancing to the Customer Onboarding Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $102,800 - a projected growth of 50% over your current level.
Salaries for a Customer Success Advisor II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $71,768 in 2023 to around $71,166 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success Advisor II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $71,768 |
| 2024 | $71,572 |
| 2025 | $71,166 |
| 2026 |
View More
|
| 2027 |
View More
|
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation PlanningHere are companies hiring for Customer Success Advisor II and their salaries, click below for more details.
Ready to take the next step in your career? Browse thousands of current Customer Success Advisor II job openings on our job board. Use the search bar below to find your perfect match.
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
The Financial Services industry offers the highest average compensation for Customer Success Advisor II roles, with salaries approximately 20% above the market median.
Customer Success Advisors in the US typically earn between $68,150 and $87,620 annually. The average salary is around $77,620, reflecting a more accurate range compared to other sources. While some positions may offer lower salaries, top earners can reach the higher end of this scale.
Now, taking all this information into consideration, it's time for the verdict: is Customer Success a good career? My short answer is 'absolutely!' With salaries ranging from $68,150 to $87,620, it offers a solid financial incentive. Ultimately, it depends on your skills, your desire to grow, and your passion for working with customers.
The hourly rate for a Customer Success Advisor can be estimated based on the provided salary data. With a minimum salary of $68,150, a mid-salary of $77,620, and a maximum salary of $87,620, the hourly rates would range approximately from $32.77 to $42.14, depending on experience and location.
The highest salary for a Customer Success Advisor is $87,620. This role typically has a salary range with a minimum of $68,150 and a midpoint of $77,620, reflecting the varying levels of experience and responsibility within the field.
Yes, you can make money in customer success. Customer Success Advisors play a vital role in ensuring customer satisfaction and achieving business goals. Based on current salary data, the salary range for this position is between $68,150 and $87,620, with a median salary of approximately $77,620. This reflects the value placed on their contributions.
The salary range for a Customer Success Advisor in the USA is approximately $68,150 to $87,620. The average salary is around $77,620, reflecting the growing demand for professionals in this field.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
Salary.com's CompAnalyst platform offers:
