As of March 01, 2025, the average annual salary for an Office Assistant I in Baltimore, MD is $39,383. According to Salary.com, salaries can range from a low of $32,410 to a high of $47,942, with most professionals earning between $35,733 and $43,863.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $43,863 | $3,655 | $844 | $21 |
| Average | $39,383 | $3,282 | $757 | $19 |
| 25th Percentile | $35,733 | $2,978 | $687 | $17 |
An entry-level Office Assistant I with under 1 year experience makes about $37,977. With less than 2 years of experience, a mid-level Office Assistant I makes around $38,785. After 2-4 years, the Office Assistant I pay rises to about $40,674. Those senior Office Assistant I with 5-8 years of experience earn roughly $42,323, and those Office Assistant I having 8 years or more experience are expected to earn about $42,521 on average.
| Levels | Salary |
|---|---|
| Entry Level Office Assistant I | $37,977 |
| Intermediate Level Office Assistant I | $38,785 |
| Senior Level Office Assistant I | $40,674 |
| Specialist Level Office Assistant I | $42,323 |
| Expert Level Office Assistant I | $42,521 |
| Entry Level | 4% |
| Mid Level | 2% |
| Senior Level | 3% |
| Top Level | 7% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Administrative Support: Administrative support means technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.
Office Management: Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity.
| Skill | Salary | Demand |
|---|---|---|
|
Brand Awareness
|
$53,561 |
36%
|
|
Patient Care
|
$49,623 |
26%
|
|
Analysis
|
$46,078 |
17%
|
|
Commitment
|
$43,715 |
11%
|
|
Coordination
|
$42,534 |
8%
|
|
Initiative
|
$42,140 |
7%
|
