As of January 01, 2025, the average annual salary for a Rental Equipment Customer Support Coordinator in Allentown, PA is $51,900. Salary.com reports that pay typically ranges from $45,400 to $59,600, with most professionals earning between $39,482 and $66,610.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,600 | $4,967 | $1,146 | $29 |
| Average | $51,900 | $4,325 | $998 | $25 |
| 25th Percentile | $45,400 | $3,783 | $873 | $22 |
An entry-level Rental Equipment Customer Support Coordinator with under 1 year experience makes about $49,491. With less than 2 years of experience, a mid-level Rental Equipment Customer Support Coordinator makes around $49,684. After 2-4 years, the Rental Equipment Customer Support Coordinator pay rises to about $52,174. Those senior Rental Equipment Customer Support Coordinator with 5-8 years of experience earn roughly $55,333, and those Rental Equipment Customer Support Coordinator having 8 years or more experience are expected to earn about $55,559 on average.
| Levels | Salary |
|---|---|
| Entry Level Rental Equipment Customer Support Coordinator | $49,491 |
| Intermediate Level Rental Equipment Customer Support Coordinator | $49,684 |
| Senior Level Rental Equipment Customer Support Coordinator | $52,174 |
| Specialist Level Rental Equipment Customer Support Coordinator | $55,333 |
| Expert Level Rental Equipment Customer Support Coordinator | $55,559 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 1% |
| Top Level | 7% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
| Skill | Salary | Demand |
|---|---|---|
|
Career Management
|
$58,647 |
13%
|
|
Inside Sales
|
$57,090 |
10%
|
|
Counter Sales
|
$57,090 |
10%
|
|
Outside Sales
|
$56,571 |
9%
|
|
Confidentiality
|
$56,052 |
8%
|
|
Hard Working
|
$55,014 |
6%
|
