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Technical Customer Support Representative - Tier 2 Salary in Connecticut

How much does a Technical Customer Support Representative - Tier 2 make in Connecticut?

As of May 01, 2026, the average salary for a Technical Customer Support Representative - Tier 2 in Connecticut is $53,200 per year, which breaks down to an hourly rate of $26.

However, a Technical Customer Support Representative - Tier 2's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $65,427
  • Majority Range (25th-75th percentile): $50,200 to $59,600
  • Entry-Level (10th percentile): $47,469
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View as table View as graph 25% $50,200 10% $47,469 90% $65,427 75% $59,600 $53,200 50%(Median) Didn’t find job title? Click

Technical Customer Support Representative - Tier 2 Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $59,600 $4,967 $1,146 $29
Average $53,200 $4,433 $1,023 $26
25th Percentile $50,200 $4,183 $965 $24
Check out Technical Customer Support Representative - Tier 2 Job Openings in Connecticut
Customer Support Representative

TradeJobsWorkforce - Riverside, CT

Customer Support Representative

Temporaries of New England, Inc. - Norwich, CT

Customer Support Representative

Metal - Manchester, CT

Customer Support Representative

Metal - Norwich, CT

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Key Factors That Influence Technical Customer Support Representative - Tier 2 Salaries

A Technical Customer Support Representative - Tier 2's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative - Tier Salaries?

Experience is a primary driver of a Technical Customer Support Representative - Tier 2's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Client Support Representative I (0-1 years): $41,147
  • Technical Customer Support Representative - Tier 2 (1-3 years): $53,127
  • Technical Customer Support Representative - Tier 3 (3-5 years): $60,346
  • Technical Client Support Team Leader (5+ years): $81,872
  • Technical Client Service Supervisor (5+ years): $96,489
Job Role Years of Experience Average Salary
Technical Client Support Representative I0-1 years$41,147
Technical Customer Support Representative - Tier 21-3 years$53,127
Technical Customer Support Representative - Tier 33-5 years$60,346
Technical Client Support Team Leader5+ years$81,872
Technical Client Service Supervisor5+ years$96,489
$41,147 Technical...
$53,127 Technical...
$60,346 Technical...
$81,872 Technical...
$96,489 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Representative - Tier 2s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Old Mystic: $52,300
  • Oneco: $52,200
  • Avon: $52,400

Technical Customer Support Representative - Tier 2 Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative - Tier 2's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on May 01, 2026
$50,200
Average $53,200/year
$59,600
$4,183
Average $4,433/month
$4,967
$965
Average $1,023/week
$1,146
$24
Average $26/hour
$29
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $59,600 $4,967 $1,146 $29
Average $53,200 $4,433 $1,023 $26
25th Percentile $50,200 $4,183 $965 $24

Technical Customer Support Representative - Tier 2 Salary Growth & Career Path

Technical Customer Support Representative - Tier 2
Manufacturers Technical Support Customer Liaison
Technical Customer Support Representative - Tier 3
Technical Client Support Team Leader

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative - Tier 2, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative - Tier 2 Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Manufacturers Technical Support Customer Liaison $87,000 64%
Technical Customer Support Representative - Tier 3 $60,400 14%

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