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Telecommunication Service Representative - Intermediate Salary in the United States

How much does a Telecommunication Service Representative - Intermediate make in the United States?

As of July 01, 2026, the average salary for a Telecommunication Service Representative - Intermediate in the United States is $44,140 per year, which breaks down to an hourly rate of $21.

However, a Telecommunication Service Representative - Intermediate's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $50,540
  • Majority Range (25th-75th percentile): $40,610 to $47,490
  • Entry-Level (10th percentile): $37,396
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View as table View as graph 25% $40,610 10% $37,396 90% $50,540 75% $47,490 $44,140 50%(Median) Didn’t find job title? Click

Telecommunication Service Representative - Intermediate Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $47,490 $3,958 $913 $23
Average $44,140 $3,678 $849 $21
25th Percentile $40,610 $3,384 $781 $20
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Key Factors That Influence Telecommunication Service Representative - Intermediate Salaries

A Telecommunication Service Representative - Intermediate's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Telecommunication Service Representative - Intermediate Salaries?

Experience is a primary driver of a Telecommunication Service Representative - Intermediate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Cable Service Representative I (0-2 years): $36,986
  • Telecommunication Service Representative - Intermediate (2-4 years): $44,131
  • Cable Service Representative III (4-7 years): $50,976
  • Manager of Communication Service Customer Support (7+ years): $143,551
  • Director of Communication Service Customer Support (7+ years): $174,501
Job Role Years of Experience Average Salary
Cable Service Representative I0-2 years$36,986
Telecommunication Service Representative - Intermediate2-4 years$44,131
Cable Service Representative III4-7 years$50,976
Manager of Communication Service Customer Support7+ years$143,551
Director of Communication Service Customer Support7+ years$174,501
$36,986 Cable Ser...
$44,131 Telecommu...
$50,976 Cable Ser...
$143,551 Manager o...
$174,501 Director ...
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What Am I Worth?

How Do Telecommunication Service Representative - Intermediate Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Telecommunication Service Representative - Intermediates. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $48,870.
  • California: $48,680.
  • Massachusetts: $48,030.

Top Paying Cities for Telecommunication Service Representative - Intermediates

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $55,670
  • San Francisco: $55,060
  • Oakland: $53,900

What Skills Can Increase a Telecommunication Service Representative - Intermediate's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.04% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Telecommunications (Mentioned in 3.16% Job Postings): Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.
  • Operating System (Mentioned in 2.36% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
See More Skills
Skills Demand Percentage
Troubleshooting 9.04%
Telecommunications 3.16%
Operating System 2.36%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Telecommunication Service Representative - Intermediate's salary.
  • Dedication: Can increase your salary by up to 21%.
  • Commitment: Can increase your salary by up to 20%.
  • IT Support: Can increase your salary by up to 14%.
Skill Salary Salary % Increase
Dedication
$53,409
21%
Commitment
$52,968
20%
IT Support
$50,320
14%
Microsoft Windows
$49,878
13%
Ethernet
$48,995
11%
Cisco
$48,995
11%
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Telecommunication Service Representative - Intermediate Salary by Company Size: Startups vs. Enterprise

Telecommunication Service Representative - Intermediate salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $48,856. While startup companies pay approximate $41,395.

Telecommunication Service Representative - Intermediate Salary by Company Size

Company Size Employees Average Salary
Startup1~50$41,395
Growth Stage51~500$43,760
Established501~5000$47,202
Enterprise5000+$48,856

Telecommunication Service Representative - Intermediate Salary by Industry: Top Paying Sectors

For Telecommunication Service Representative - Intermediate roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, Telecommunication Service Representative - Intermediate positions in Telecom or Business Services typically offer lower base pay, as these industries often view Telecommunication Service Representative - Intermediate as a support function rather than a direct revenue driver.

The top paying industries for a Telecommunication Service Representative - Intermediate

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$66,210$32.050%
Energy & Utilities$52,968$25.020%
Edu., Gov't. & Nonprofit$48,554$23.010%

How Education impacts a Telecommunication Service Representative - Intermediate's Salary?

Your level of education can impact your salary potential. While many Telecommunication Service Representative - Intermediates enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Telecommunication Service Representative - Intermediate with a High School Diploma or Technical Certificate is between $44,951 and $47,293).

Telecommunication Service Representative - Intermediate Salaries by Degree Level

Typical Education for Telecommunication Service Representative - Intermediate
Degree Level % of user with this level of education
No Diploma 25.0%
High School 25.0%
Associates 37.5%
Bachelors 25.0%
Masters 12.5%
Doctorate 0.0%
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Telecommunication Service Representative - Intermediate Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Telecommunication Service Representative - Intermediate's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Telecommunication Service Representative - Intermediate Salary Growth & Career Path

For a Telecommunication Service Representative - Intermediate, the most direct path to higher earnings is advancing to the Cable Service Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $51,000 - a projected growth of 16% over your current level.

Salary Trends for Telecommunication Service Representative - Intermediate

Salaries for a Telecommunication Service Representative - Intermediate can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $70,593 in 2023 to around $69,203 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Telecommunication Service Representative - Intermediate salary trends, .

Average Annual Salary of Telecommunication Service Representative - Intermediate Over Time

2022
$???
2023
$70,593
2024
$69,927
2025
$69,203
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $70,593
2024 $69,927
2025 $69,203
2026
View More
2027
View More

Most common benefits for Telecommunication Service Representative - Intermediate

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Telecommunication Service Representative - Intermediate

Here are companies hiring for Telecommunication Service Representative - Intermediate and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current Telecommunication Service Representative - Intermediate job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Telecommunication Service Representative - Intermediate

1. What industry pays the highest salary for Telecommunication Service Representative - Intermediate?

The Software & Networking industry offers the highest average compensation for Telecommunication Service Representative - Intermediate roles, with salaries approximately 50% above the market median.

2. How much do customer service reps make in USA?

The average salary for a Telecommunication Service Representative - Intermediate in the USA ranges from $43,270 to $51,670, with a midpoint of $47,430. Additional cash compensation may vary, but the total compensation typically reflects the base salary range.

3. What is the job of a telecommunications laborer?

A telecommunications laborer installs telecommunications lines or equipment, operates, maintains, or repairs damaged or malfunctioning systems, and tests devices to ensure proper functionality. They also keep records of maintenance, repairs, and installations. The salary for this role ranges from $43,270 to $51,670, with a midpoint of $47,430.

4. What is the highest salary of electronics and telecommunication?

The highest salary for a Telecommunication Service Representative - Intermediate is INR 51,670. In the context of electronics and telecommunication, while average salaries can reach up to INR 6.50 Lakh, the specific role of a representative has a defined salary range with a minimum of INR 43,270 and a midpoint of INR 47,430.

5. Is customer service representative a stressful job?

Yes, being a Telecommunication Service Representative can be a stressful job. The role often involves handling customer inquiries and complaints, which can be demanding. With salaries ranging from $43,270 to $51,670, the compensation reflects the challenges faced in this position, as studies show call center workers experience some of the highest stress levels across occupations.

6. How much do you get paid to work on cell phone towers?

The salary for a Telecommunication Service Representative - Intermediate typically ranges from $43,270 to $51,670 annually, with a midpoint of $47,430. While specific salaries for cell tower technicians can vary by location, the average pay in top cities can exceed these figures, reflecting the demand and expertise required in the field.

7. What is the highest paid customer service job?

The highest paid customer service job can vary, but roles like Client Services Manager and Technical Support Representative often lead the list. For a Telecommunication Service Representative - Intermediate, salaries range from $43,270 to $51,670, with a mid-salary of $47,430, making it a competitive option in the customer service field.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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