As of March 01, 2025, the average annual salary for a Telecommunication Service Representative - Senior in Kansas City, KS is $46,240. According to Salary.com, salaries can range from a low of $35,293 to a high of $60,568, with most professionals earning between $40,510 and $53,740.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $53,740 | $4,478 | $1,033 | $26 |
| Average | $46,240 | $3,853 | $889 | $22 |
| 25th Percentile | $40,510 | $3,376 | $779 | $19 |
An entry-level Telecommunication Service Representative - Senior with under 1 year experience makes about $43,254. With less than 2 years of experience, a mid-level Telecommunication Service Representative - Senior makes around $43,677. After 2-4 years, the Telecommunication Service Representative - Senior pay rises to about $44,522. Those senior Telecommunication Service Representative - Senior with 5-8 years of experience earn roughly $48,009, and those Telecommunication Service Representative - Senior having 8 years or more experience are expected to earn about $50,006 on average.
| Levels | Salary |
|---|---|
| Entry Level Telecommunication Service Representative - Senior | $43,254 |
| Intermediate Level Telecommunication Service Representative - Senior | $43,677 |
| Senior Level Telecommunication Service Representative - Senior | $44,522 |
| Specialist Level Telecommunication Service Representative - Senior | $48,009 |
| Expert Level Telecommunication Service Representative - Senior | $50,006 |
| Entry Level | 6% |
| Mid Level | 6% |
| Senior Level | 4% |
| Top Level | 4% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Design Engineering: Creating a system, component, or process to develop new products and systems.
Process Analysis: Process analysis is a form of technical writing and expository writing "designed to convey to the reader how a change takes place through a series of stages". While the traditional process analysis and a set of instructions are both organized chronologically, the reader of a process analysis is typically interested in understanding the chronological components of a system that operates largely without the reader's direct actions (such as how the body digests an apple), while the reader of a set of instructions intends to use the instructions in order to accomplish a specific, limited task (such as how to bake an apple pie). By contrast, the reader of a mechanism description is more interested in an object in space (such as the form and nutritional value of a particular kind of apple).
| Skill | Salary | Demand |
|---|---|---|
|
Service Quality
|
$85,082 |
84%
|
|
Initiative
|
$54,563 |
18%
|
|
Coaching
|
$54,101 |
17%
|
|
Design Engineering
|
$53,176 |
15%
|
|
Network Operations
|
$53,176 |
15%
|
|
Virtualization
|
$53,176 |
15%
|
