As of May 01, 2025, the average annual salary for a Telephone Console Operator in Worcester, MA is $40,300. Salary.com reports that pay typically ranges from $37,100 to $44,000, with most professionals earning between $34,187 and $47,369.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,000 | $3,667 | $846 | $21 |
| Average | $40,300 | $3,358 | $775 | $19 |
| 25th Percentile | $37,100 | $3,092 | $713 | $18 |
An entry-level Telephone Console Operator with under 1 year experience makes about $39,550. With less than 2 years of experience, a mid-level Telephone Console Operator makes around $40,649. After 2-4 years, the Telephone Console Operator pay rises to about $42,895. Those senior Telephone Console Operator with 5-8 years of experience earn roughly $43,224, and those Telephone Console Operator having 8 years or more experience are expected to earn about $43,388 on average.
| Levels | Salary |
|---|---|
| Entry Level Telephone Console Operator | $39,550 |
| Intermediate Level Telephone Console Operator | $40,649 |
| Senior Level Telephone Console Operator | $42,895 |
| Specialist Level Telephone Console Operator | $43,224 |
| Expert Level Telephone Console Operator | $43,388 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 6% |
| Top Level | 7% |
| Experienced | 8% |
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| Skill | Salary | Demand |
|---|---|---|
|
Coordination
|
$49,166 |
22%
|
|
Oncology
|
$46,345 |
15%
|
|
Leadership
|
$45,539 |
13%
|
|
Commitment
|
$45,136 |
12%
|
|
Written Communication
|
$45,136 |
12%
|
|
Service Excellence
|
$45,136 |
12%
|
