How much does a Branch Service Representative I make in Connecticut? The average Branch Service Representative I salary in Connecticut is $48,730 as of April 24, 2024, but the range typically falls between $43,671 and $54,356. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Branch Service Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Branch Service Representative I Salary $39,066 CT April 24, 2024
25th Percentile Branch Service Representative I Salary $43,671 CT April 24, 2024
50th Percentile Branch Service Representative I Salary $48,730 CT April 24, 2024
75th Percentile Branch Service Representative I Salary $54,356 CT April 24, 2024
90th Percentile Branch Service Representative I Salary $59,478 CT April 24, 2024
25% $43,671 10% $39,066 90% $59,478 75% $54,356 $48,730 50%(Median) Didn’t find job title? Click
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What skills does a Branch Service Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Retail Banking: Retail banking, also known as consumer banking, is the provision of services by a bank to the general public, rather than to companies, corporations or other banks, which are often described as wholesale banking. Banking services which are regarded as retail include provision of savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. Retail banking is also distinguished from investment banking or commercial banking. It may also refer to a division or department of a bank which deals with individual customers. In the U.S., the term commercial bank is used for a normal bank to distinguish it from an investment bank. After the Great Depression, the Glass–Steagall Act restricted normal banks to banking activities, and investment banks were limited to engaging capital market activities. That distinction was repealed in the 1990s. Commercial bank can also refer to a bank or a division of a bank that deals mostly with deposits and loans from corporations or large businesses, as opposed to individual members of the public (retail banking).

3.

Diversity and Inclusion: Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.

Products and Services 12.3%
Retail Banking 3.05%
Diversity and Inclusion 2.56%
Others 82.09%

Job Description for Branch Service Representative I

Branch Service Representative I provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative I responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative I may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Branch Service Representative I in Connecticut
  • Description. OVERVIEW. The Customer Service person should have customer service experience with clear communication skills, both with phone calls and throu...
    - 4 Days Ago
  • Our client, a nationwide leader in the design, installation and administration of group medical benefits, is searching for a. Customer Service Representati...
    - 4 Days Ago
  • SBM Management Services - oS1PsfwU [Janitor / Porter / Cleaner] As a Customer Service Representative at SBM Management Services, you'll: Transport trash & ...
    - 5 Days Ago
  • Position Type : 9 Months Contract (possible extension). Responsibilities. This role will be responsible for providing our customers, distribution partners,...
    - 1 Day Ago
  • JOIN OUR TEAM @ AMPHENOL RF. the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applic...
    - 3 Days Ago

Select a city to view specific salary and bonus information for Branch Service Representative I

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $48,367 Date Updated April 24, 2024
Location Norwich, CT Avg. Salary $48,458 Date Updated April 24, 2024
Location West Haven, CT Avg. Salary $48,957 Date Updated April 24, 2024
Location Abington, CT Avg. Salary $47,913 Date Updated April 24, 2024
Location Amston, CT Avg. Salary $48,503 Date Updated April 24, 2024
Location Andover, CT Avg. Salary $48,684 Date Updated April 24, 2024
Location Ansonia, CT Avg. Salary $48,957 Date Updated April 24, 2024
Location Ashford, CT Avg. Salary $47,913 Date Updated April 24, 2024
Location Avon, CT Avg. Salary $48,775 Date Updated April 24, 2024
Location Ballouville, CT Avg. Salary $47,868 Date Updated April 24, 2024

Career Path for Branch Service Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Branch Service Representative I, the upper level is Branch Service Representative II and then progresses to Branch Service Supervisor.

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Branch Service Representative I Salary in Connecticut
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