Contact Center Representative II (Incl. Selling) Salary in the United States

How much does a Contact Center Representative II (Incl. Selling) make in the United States? The average Contact Center Representative II (Incl. Selling) salary in the United States is $36,428 as of May 31, 2019, but the range typically falls between $32,441 and $40,229. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Recently searched companies with related titles : Verizon Call Center Representative

Job Description

Contact Center Representative II (Incl. Selling) makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Being a Contact Center Representative II (Incl. Selling) identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Additionally, Contact Center Representative II (Incl. Selling) selling is the focus of this position. May require an associate's degree. Typically reports to a supervisor or manager. The Contact Center Representative II (Incl. Selling) gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II (Incl. Selling) typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
32441
40229
36428

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36833
50672
41177
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative II (Incl. Selling) in the United States. The base salary for Contact Center Representative II (Incl. Selling) ranges from $32,441 to $40,229 with the average base salary of $36,428. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,833 to $50,672 with the average total cash compensation of $41,177.
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32441
40229

 

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Job Openings for Contact Center Representative II (Incl. Selling)

Career Path for Contact Center Representative II (Incl. Selling)

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%
See more cities