How much does a Client Service Specialist I make hourly in the United States? The average hourly wage for a Client Service Specialist I in the United States is $27 as of March 26, 2024, but the range typically falls between $23 and $31. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Client Service Specialist I Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Client Service Specialist I Salary $20 US March 26, 2024
25th Percentile Client Service Specialist I Salary $23 US March 26, 2024
50th Percentile Client Service Specialist I Salary $27 US March 26, 2024
75th Percentile Client Service Specialist I Salary $31 US March 26, 2024
90th Percentile Client Service Specialist I Salary $34 US March 26, 2024
25% $23 10% $20 90% $34 75% $31 $27 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Client Service Specialist I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.

3.

Financial Services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.

Customer Service 11.83%
Housekeeping 1.5%
Financial Services 1.21%
Others 85.46%

Job Description for Client Service Specialist I

Client Service Specialist I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist I analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist I uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Client Service Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Client Service Specialist I.

Salary.com job board provides millions of Client Service Specialist I information for you to search for. Click on search button below to see Client Service Specialist I job openings or enter a new job title here.

Job Openings for Client Service Specialist I

Career Path for Client Service Specialist I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Client Service Specialist I, the upper level is Client Service Specialist II and then progresses to Client Service Specialist IV.

Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Client Service Specialist I

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Client Service Specialist I salary varies from city to city. Compared with national average salary of Client Service Specialist I, the highest Client Service Specialist I salary is in San Francisco, CA, where the Client Service Specialist I salary is 25.0% above. The lowest Client Service Specialist I salary is in Miami, FL, where the Client Service Specialist I salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for a Client Service Specialist I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
23
31
27

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
24
32
27
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Client Service Specialist I in the United States. The average hourly rate for Client Service Specialist I ranges from $23 to $31 with the average hourly pay of $27. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $24 to $32 with the average total hourly cash compensation of $27.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

23
31

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Client Service Specialist I: Customer Service Help Desk Software, Inquiry Research/Response, Product Support, Service Request Management Process ...More

Recently searched related titles: Client Services Specialist, Client Service Analyst, Client Solutions Analyst

Jobs with a similar salary range to Client Service Specialist I : Client Account Coordinator, Client Service Specialist, Platform Support Specialist, Senior Client Services Analyst, Analyst, Client, Assistant Client Service Specialist

Salary estimation for Client Service Specialist I at companies like : Bedrock Mini Storage, Fabricated for You LLC, England Circuits Inc

Jobs with a similar salary range to Client Service Specialist I : Client Relationship Consultant, General Electrician

Client Service Specialist I Salary in United States
Client Service Specialist I Salary Graph, Regional Distribution and Summary