How much does a Contact Center Manager make in Fort Myers, FL? The average Contact Center Manager salary in Fort Myers, FL is $91,275 as of April 24, 2024, but the range typically falls between $77,521 and $107,776. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Manager Salary $64,998 Fort Myers,FL April 24, 2024
25th Percentile Contact Center Manager Salary $77,521 Fort Myers,FL April 24, 2024
50th Percentile Contact Center Manager Salary $91,275 Fort Myers,FL April 24, 2024
75th Percentile Contact Center Manager Salary $107,776 Fort Myers,FL April 24, 2024
90th Percentile Contact Center Manager Salary $122,799 Fort Myers,FL April 24, 2024
25% $77,521 10% $64,998 90% $122,799 75% $107,776 $91,275 50%(Median) Didn’t find job title? Click
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RN Women's Center OR

HCA Florida North Florida Hospital - Gainesville, FL

Patient Logistic Center RN PRN

HCA Florida Memorial Hospital - Jacksonville, FL

RN PACU Nurse - Surgery Center

Tallahassee Outpatient Surgery Center - Tallahassee, FL

Registered Nurse Joint Care Center

HCA Florida Blake Hospital - Bradenton, FL

Job Description for Contact Center Manager

Contact Center Manager oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Manager establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Manager develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to a director. The Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Manager in Fort Myers, FL
  • Description. Introduction. Do you have the career opportunities as a(an) RN Women's Center OR you want in your current role. We invest in what matters most...
    - 3 Days Ago
  • Description. Introduction. Do you have the career opportunities as a(an) Patient Logistic Center RN PRN you want in your current role. We invest in what ma...
    - 1 Day Ago
  • Description. Introduction. Are you looking for a place to deliver excellent care patients deserve. At Tallahassee Outpatient Surgery Center we support our ...
    - 3 Days Ago
  • Description. Introduction. HCA Florida Blake Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you ...
    - 5 Days Ago
  • CEO - Maitland Surgery Center JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH. JOB_DESCRIPTION.SHARE.HTML Maitland, Florida. Maitland Surgery Center. Busines...
    - 3 Days Ago

Career Path for Contact Center Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Manager, the upper level is Contact Center Senior Manager and then progresses to Contact Center Director.

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Contact Center Manager salary varies from city to city. Compared with national average salary of Contact Center Manager, the highest Contact Center Manager salary is in San Francisco, CA, where the Contact Center Manager salary is 25.0% above. The lowest Contact Center Manager salary is in Miami, FL, where the Contact Center Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Understand the total compensation opportunity for a Contact Center Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
77521
107776
91275

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
81452
119615
97893
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Manager in Fort Myers, FL. The base salary for Contact Center Manager ranges from $77,521 to $107,776 with the average base salary of $91,275. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $81,452 to $119,615 with the average total cash compensation of $97,893.
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77521
107776

 

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About Fort Myers, Florida    Fort Myers or Ft. Myers, is the county seat and commercial center of Lee County, Florida, United States. It has grown rapidly in recent years. As of t....More

Fort Myers, Florida  area prices were up 1.5% from a year ago    View the Cost of Living in Fort Myers, Florida

Contact Center Manager Salary in popular cities: JacksonvilleMiamiTampa

Skills associated with Contact Center Manager: Call Center Operations, Contact Center Software, Inbound Call Tracking Software, Service Performance ...More

Jobs with a similar salary range to Contact Center Manager : Contact Manager, Call Center Manager

Salary estimation for Contact Center Manager at companies like : XSLearning, Helen and Arthur E Johnson Beth-El College of Nursing and Health Sciences, Eagle Bend Pro Ag