Contact Center Quality Assurance Auditor Salary in Melbourne, Florida

Contact Center Quality Assurance Auditor Salary in Melbourne, FL

How much does a Contact Center Quality Assurance Auditor make in Melbourne, FL? The average Contact Center Quality Assurance Auditor salary in Melbourne, FL is $47,796 as of August 27, 2024, but the range typically falls between $43,057 and $54,261. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Contact Center Quality Assurance Auditor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Quality Assurance Auditor Salary $38,743 Melbourne,FL August 27, 2024
25th Percentile Contact Center Quality Assurance Auditor Salary $43,057 Melbourne,FL August 27, 2024
50th Percentile Contact Center Quality Assurance Auditor Salary $47,796 Melbourne,FL August 27, 2024
75th Percentile Contact Center Quality Assurance Auditor Salary $54,261 Melbourne,FL August 27, 2024
90th Percentile Contact Center Quality Assurance Auditor Salary $60,147 Melbourne,FL August 27, 2024
25% $43,057 10% $38,743 90% $60,147 75% $54,261 $47,796 50%(Median) Didn’t find job title? Click
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Check out Contact Center Quality Assurance Auditor Job Openings in Melbourne, Florida

Registered Nurse (RN) – Quality Coordinator – Full Time

Memorial Medical Center - LAS CRUCES, NM

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Quality Inspector

Adecco - DELAVAN, WI

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Sterility Assurance Specialist I

WuXi AppTec - PHILADELPHIA, PA

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Cybersecurity Controls Assurance Manager

OneMain Financial - BALTIMORE, MD

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What skills does a Contact Center Quality Assurance Auditor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

See More Skills
Analysis 16.67%
Call Center 16.67%
Others 66.66%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Contact Center Quality Assurance Auditor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Coaching, you can get a 2% salary raise. If you are good at Quality Assurance, your salary will increase by 1%. If you are expert in Call Center, your salary will rise by 0%.
Skill Salary Demand
Coaching
 $48,752
2%
Quality Assurance
 $48,274
1%
Call Center
 $47,796
0%
Call Center
 $47,796
0%
Call Center
 $47,796
0%
Call Center
 $47,796
0%
Get Latest Data
Last Updated on August 27, 2024

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Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Contact Center Quality Assurance Auditor information for you to search for. Click on search button below to see Contact Center Quality Assurance Auditor job openings or enter a new job title here.

Job Openings for Contact Center Quality Assurance Auditor in Melbourne, FL
  • Memorial Medical Center - LAS CRUCES, NM
    Your experience matters. At Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional ca...
    - 2 Days Ago
  • Adecco - DELAVAN, WI
    Job Description. Job Description. Exciting Quality Inspector Opportunity in Delavan, WI. Position. Contract-to-Hire. Pay. Competitive, Based on Experience....
    - 30 Days Ago
  • WuXi AppTec - PHILADELPHIA, PA
    Responsible for producing documents for sterility assurance related programs, providing aseptic processing oversight, and technical support to manufacturin...
    - 3 Days Ago
  • OneMain Financial - BALTIMORE, MD
    As the Cybersecurity Controls Assurance Manager, you will be responsible for leading a high-performing team in the affirmation of comprehensive, risk-based...
    - 5 Days Ago
  • WuXi AppTec - PHILADELPHIA, PA
    Job Description. Responsible for producing documents for sterility assurance related programs, providing aseptic processing oversight, and technical suppor...
    - 22 Days Ago

Career Path for Contact Center Quality Assurance Auditor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Quality Assurance Auditor, the upper level is Contact Center Quality Analyst, Sr. and then progresses to Contact Center Quality Manager.

Contact Center Quality Assurance Auditor
Contact Center Quality Analyst, Sr.
Contact Center Quality Manager
Those that have already made the climb...
Peter Castle, Chief Operating Officer
VASO CORP
Vaso Corporation, together with its subsidiaries, operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed... More
Fiscal Year Ended in 2021
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Contact Center Quality Assurance Auditor Pay Difference by Location

Contact Center Quality Assurance Auditor salary varies from city to city. Compared with national average salary of Contact Center Quality Assurance Auditor, the highest Contact Center Quality Assurance Auditor salary is in San Francisco, CA, where the Contact Center Quality Assurance Auditor salary is 25.0% above. The lowest Contact Center Quality Assurance Auditor salary is in Miami, FL, where the Contact Center Quality Assurance Auditor salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Quality Assurance Auditor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
43057
54261
47796

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44013
55976
49136
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Assurance Auditor in Melbourne, FL. The base salary for Contact Center Quality Assurance Auditor ranges from $43,057 to $54,261 with the average base salary of $47,796. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,013 to $55,976 with the average total cash compensation of $49,136.
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Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

43057
54261

 

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About Melbourne, Florida    Melbourne /ˈmɛlbərn/ is a city in Brevard County, Florida, United States. As of the 2010 census, the population was 76,068. The municipality is the se....More

Melbourne, Florida  area prices were up 1.5% from a year ago    View the Cost of Living in Melbourne, Florida

Contact Center Quality Assurance Auditor Salary in popular cities: Jacksonville, Miami, Tampa

Skills associated with Contact Center Quality Assurance Auditor: Customer Service Monitoring Software, Real Time Call Monitoring, Performance Metrics, Statistical Reporting ...More

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