How much does a Contact Center Representative I - Inbound make in Brockton, MA? The average Contact Center Representative I - Inbound salary in Brockton, MA is $33,920 as of June 28, 2020, but the range typically falls between $30,875 and $38,317. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $30,875 10% $28,103 90% $42,320 75% $38,317 $33,920 50%(Median)
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Job Description for Contact Center Representative I - Inbound

Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Representative I - Inbound in Brockton, MA
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Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
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Average Base Salary

Core compensation

 
 
 
30875
38317
33920

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31653
40959
35187
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Inbound in Brockton, MA. The base salary for Contact Center Representative I - Inbound ranges from $30,875 to $38,317 with the average base salary of $33,920. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,653 to $40,959 with the average total cash compensation of $35,187.
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30875
38317

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Contact Center Representative I - Inbound Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Contact Center Representative I - Inbound: VoIP Software, Service Operations, Service Management, Service Desk Management ...More

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Salary estimation for Contact Center Representative I - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR Group, Inc.

Jobs with a similar salary range to Contact Center Representative I - Inbound : Contact Center Representative, Contact Center Specialist, Customer Care Center Representative