How much does a Contact Center Representative I - Inbound make in Lincoln, NE? The average Contact Center Representative I - Inbound salary in Lincoln, NE is $29,469 as of June 28, 2020, but the range typically falls between $26,824 and $33,289. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Contact Center Representative I - Inbound
Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
DYCOM INDUSTRIES INC
Fiscal Year Ended in 2019
What does a Contact Center Representative I - Inbound do?
Contact Center Representative I - Inbound in Charlotte, NC
Assist customers with finding a lender to evaluate their financing needs.
December 12, 2019
Demonstrate integrity, be tactful, utilize positive language.
December 16, 2019
Interact with customers via inbound calls, chat, text, and/or email.
Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Inbound in Lincoln, NE. The base salary for Contact Center Representative I - Inbound ranges from $26,824 to $33,289 with the average base salary of $29,469. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $27,499 to $35,584 with the average total cash compensation of $30,569.